Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Sign On Bonus $10,000 (FT) $5,000 (PT)
Douglas Manor is a 90-bed, family-owned skilled nursing facility in Windham, Connecticut specializing in short-term rehabilitation and long-term care. We are currently hiring Registered Nurse Supervisors. Come join our team!
RN Supervisor Job Summary:
The Registered Nurse supervisor will oversee day-to-day nursing activities in the facility, including developing work assignments, ensuring sufficient staffing and maintaining good working rapport.
RN Supervisor Responsibilities:
Benefits: (*applies to 24 hours or more,**Full-Time only)
RN Supervisor Requirements:
Diversity Statement
We are an equal opportunity employer and value diversity here. We encourage people of any background, age, race religion, gender, sexual orientation or national origin to apply.
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0 Contact Center Scheduling Supervisor jobs found in Norwich, CT area