Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Position: RN Supervisor
Location: Bedford Care Center of Petal
Equal Employment Opportunity Statement:
Bedford Care Center is an equal opportunity employer and shall not discriminate against applicants or Employees for race, color, religion, age, sex, national origin, disability or any other reasons prohibited by Law.
Job Summary:
Supervises, organizes and directs the work of Nurses and Nurse Aides in Long-Term Care Facility compliant with Company Policies, State, Federal Laws and Regulations ; must be able to plan, organize, and supervise one or more Nursing Units; must have excellent oral and written communication skills and a sincere desire to work with the elderly; must sustain the cooperation of others; must communicate courteously and respectfully with Employees, Residents and others.
Requirements / Qualifications:
RN License in good standing in State of Mississippi; must possess or obtain TB Certification within first year of accepting position; prefer experience in Long-Term Care Nursing Supervision with comprehensive knowledge of Long-Term Care Nursing principles and practices and their relation to medical practices, skills and application; must pass drug screens and have a satisfactory Criminal History Background Check
Duties and Responsibilities:
Excellent Benefits:
Bedford Care Centers offer a comprehensive benefits package to our full time employees. It is our desire to demonstrate to our employees and their families that we value them through the offering of a benefits package that positively contributes to their quality of life. A summary of benefits offered includes:
Paid Time Off (PTO) including:
Insurance benefits including:
Other Benefits:
IF CONTACTED, YOU WILL BE REQUESTED TO COMPLETE A MORE THOROUGH APPLICATION AT THE FACILITY.
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
Work setting:
Application Question(s):
Experience:
License/Certification:
Work Location: In person
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0 Contact Center Scheduling Supervisor jobs found in Pascagoula, MS area