Contact Center Scheduling Supervisor jobs in Salt Lake City, UT
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
- Jordan Credit Union
-
Sandy, UT
FULL_TIME
-
Jordan Credit Union seeks an employee who cares about the financial needs of our members and will do everything they can to make our member's day better. He/She must find satisfaction in serving others, understand the value and purpose of their job, strive for personal growth and excellence, and work autonomously through learning and innovation.
HOURS
Monday through Friday from 8:45 am to 6:15 pm with a half day off each week.
DUTIES
Assist members and potential members with their telephone and text requests in a quick, courteous, and accurate manner. Maintain a pleasing and professional demeanor while addressing member concerns and questions. Act as liaison between members and other internal departments, transferring calls and texts to appropriate staff.
QUALIFICATIONS
You must be 18 years or older to work for Jordan Credit Union. Ability to fluently speak, read, and write in both Spanish and English is preferred.
- 2 Days Ago
- Cyprus Credit Union
-
Midvale, UT
FULL_TIME
- Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Contact Center Representative. Do you have some credit union experience and want to take your career to the next level with one that is c...
- Just Posted
- Cyprus Credit Union
-
Midvale, UT
PART_TIME
- Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Contact Center Representative. Do you have some credit union experience and want to take your career to the next level with one that is c...
- 3 Days Ago
- Golden Customer Care
-
Salt Lake, UT
FULL_TIME
- We’re Looking For A: Sr. Director, Contact Center Operations to lead all aspects of the Golden Customer Care’s contact center, from its daily operations to its long-term strategic success. Ensures tha...
- 30 Days Ago
- Wells Fargo
-
Salt Lake, UT
FULL_TIME
- Why Wells Fargo: This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" i...
- 10 Days Ago
- Wells Fargo
-
SALT LAKE CITY, UT
FULL_TIME
- About this role:Wells Fargo is seeking a Wealth Contact Center Development Associate. Working within a contact center environment, in this role you will be responsible for new business development of ...
- 12 Days Ago
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0 Contact Center Scheduling Supervisor jobs found in Salt Lake City, UT area
About Salt Lake City, Utah
were up 2.3% from a year ago