Contact Center Team Leader (Includes Selling) jobs in Columbus, GA

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Correctional Officer - Columbus Transitional Center
  • Columbus Transitional Center - Team Georgia Careers
  • Columbus, GA FULL_TIME
  • Under supervision, maintains custody and security of prisoners and other incarcerated offenders and maintains order in correctional institutions and other places of detention. Enforces all institutional policies, rules, procedures, and regulations. Enforces rules, regulations, and state laws necessary for control and management of offenders and the maintenance of public safety. Escorts offenders in transit and during temporary leaves. Guards facility entrances in order to screen visitors. Handles and trains canines for tracking, search and rescue, guard duty, detection of contraband. Inspects, inventories, maintains physical control of, logs keys, tools, weapons and related equipment. Maintains order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies and laws. Observes conduct and behavior of offenders to prevent disturbances and escapes. Oversees offenders during work assignments, meals, and recreation periods. Patrols assigned areas and report any problems. Prepares admission, program, releases, transfers and other reports. Responds to emergencies. Takes offenders in custody and escort to locations within and outside of the facility. Transports offenders to and from correctional facilities.

    Starting salary is $19.25 per hour, with a salary increase after 6 months and a promotion and another increase at the 12 month mark.
    13 paid holidays per year, Medical Insurance, Dental Insurance, 401(k), Vision Insurance, On the Job Training, Life Insurance.

    Location Name: Columbus Transitional Center 
    Address1: 3900 Schatulga Road 
    City: Columbus  Zipcode: 31907 
    County: MUSCOGEE COUNTY 

    Click the link below to download and complete a SOG Application:

    State of Georgia Security Application

    For faster service or to email your application/resume directly to: employmentservices.personnel@gdc.ga.gov

    About the Georgia Department of Corrections (GDC):
    The Georgia Department of Corrections (GDC) has one of the largest prison systems in the U.S. and is responsible for supervising approximately 47,000 state prisoners. It is the largest law enforcement agency in the state with approximately 9,000 employees. For more information on the GDC, please visit https://jobs.gdc.ga.gov.

    Mission Statement:

    To protect Georgians by operating secure facilities and providing opportunities for offender rehabilitation.

    High school diploma or GED AND any combination of training and experience which would enable the applicant to meet the minimum standards of the Georgia Peace Officer Standards and Training Council (P.O.S.T.).
    Additional Information
  • 18 Days Ago

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Team Leader
  • Chick-fil-A | Eufaula
  • Eufaula, AL FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders ar...
  • 1 Day Ago

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Team leader
  • TSC
  • Eufaula, AL FULL_TIME
  • Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary ...
  • 3 Days Ago

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Team Leader
  • Tractor Supply Company
  • Eufaula, AL FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 4 Days Ago

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Team leader
  • Chick-fil-A
  • Eufaula, AL FULL_TIME
  • In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it b...
  • 5 Days Ago

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Team Leader
  • Tractor Supply Company
  • Phenix, AL FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 11 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Columbus, GA area

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Senior Director, Software Engineering (Engineering 360)
  • Capital One
  • Columbus, GA
  • Center 1 (19052), United States of America, McLean, Virginia Senior Director, Software Engineering (Engineering 360) Are...
  • 3/29/2024 12:00:00 AM

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Jack Hughston Memorial Hospital - Full-Time CRNA
  • NorthStar Anesthesia
  • Phenix City, AL
  • Summary of Job: Looking for a CRNA to join our dynamic team at Jack Hughston Memorial Hospital! No call, no weekends, 1 ...
  • 3/29/2024 12:00:00 AM

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Pool Monitor
  • The Michaels Organization
  • Fort Benning, GA
  • Overview: Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings ...
  • 3/28/2024 12:00:00 AM

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Customer Support Representative- Service Center
  • Firesidehomesolutions
  • Auburn, AL
  • ** Fireside Home Solutions** ** Customer Support Representative- Service Center** Auburn, WA 98001 **Customer Support Re...
  • 3/27/2024 12:00:00 AM

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call center lead
  • Eagle Resource Group
  • Columbus, GA
  • Job Description Job Description We are seeking a Call Center Lead to join our team! You will be responsible for helping ...
  • 3/26/2024 12:00:00 AM

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Licensed Practical Nurse
  • Marathon Health
  • Columbus, GA
  • Job Locations: US-GA-Columbus Type: Full-Time Overview: Licensed Practical Nurse Marathon Health is seeking a full-time ...
  • 3/25/2024 12:00:00 AM

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Field Sales Representative
  • American Telephone and Telegraph Company
  • Phenix City, AL
  • Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
  • 3/25/2024 12:00:00 AM

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Assistant Program Director
  • ChanceLight Behavioral Health, Therapy, & Education
  • Columbus, GA
  • ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a social mission to offer hope...
  • 12/19/2023 12:00:00 AM

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$61,124 to $84,859
Columbus, Georgia area prices
were up 1.5% from a year ago