Contact Center Team Leader (Includes Selling) jobs in Fort Lauderdale, FL

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Team Leader
  • BurgerFi - Pines City Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Supervisor...etc.

    Team up with the Fi Fam!

    To be a part of the Fi Fam means to belong to a group of individuals who have the drive and energy to create excellent burger experiences -all while serving ALL-NATURAL delicious Burgers and crispy fries. We prioritize and value our restaurant managers as true leaders.

    We’re not just another job -we’re FAM!

    When you join the Fi Fam…

    • You will be paid competitively and aside from hourly pay – you’ll receive tips!
    • You can access up to 50% of your worked hours on day 2!
    • You’ll get 1 week of paid vacation time every year
    • You get free delicious burgers
    • You will receive free BurgerFi swag
    • You’ll receive discounts with Doordash
    • You will see that we are serious about promoting our people. True upward mobility!

    This is what you'll be doing:

    • Lead as a team player
    • Guiding and helping team members
    • Oversee shift and facilities
    • Help open and close restaurant
    • Tag team with Management
    • Join corporate meetings and training events
    • Work in a timely and efficient manner
    • Help keep the restaurant up to BurgerFi standards
    • Be able to lift at least 50 lbs.
    • Balance high volume with high quality
    • “Wow” our guests every visit from the moment they arrive, until they leave

    What we ask:

    • Minimum of one (1) year of Restaurant management experience; QSR or fast casual is preferred
    • Strong communicator
    • Driven and enthusiastic leader
    • Flexible availability – up to 40 hours a week



    Compensation: Plus Tips
  • 5 Days Ago

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Team Leader
  • BurgerFi - Pines Towne Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Superviso...
  • 28 Days Ago

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • 15 Days Ago

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Patient Contact Center Representative - Healthcare
  • Athena Medical Management Group LLC
  • Coral Springs, FL FULL_TIME
  • Purpose: The call center scheduling coordinator supports Athena Medical Group Centers by becoming the liaison between our company and its current and potential patients. The role of each call center s...
  • 1 Day Ago

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Contact Center Manager - Technical Support
  • Hotwire Communications
  • Fort Lauderdale, FL FULL_TIME
  • The Contact Center Manager for Technical Support leads the technical support team; coordinates the workforce planning process and communicates properties’ technical service events (outages, maintenanc...
  • 2 Months Ago

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Contact Center Associate (1st Shift) (Hybrid)
  • Space Coast Credit Union
  • Miramar, FL FULL_TIME
  • Space Coast Credit Union (SCCU), the 3rd largest credit union in the state is looking for a Full Time Contact Center Associate (1st Shift) to join our ONESCCU team at our Miramar Operations Center. SC...
  • 10 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Fort Lauderdale, FL area

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Sales Associate / Customer Service
  • Orangetheory Fitness
  • Fort Lauderdale, FL
  • Be fit. Change lives. Have fun. Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fi...
  • 5/9/2024 12:00:00 AM

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Reservations Supervisor
  • Pier Sixty Six
  • Fort Lauderdale, FL
  • Overview: South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening da...
  • 5/9/2024 12:00:00 AM

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Customer service rep
  • Randstad
  • Fort Lauderdale, FL
  • Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is essential? We are se...
  • 5/9/2024 12:00:00 AM

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Call Center Representative
  • YMCA of South Florida
  • Fort Lauderdale, FL
  • The Call Center Representative engages members and guests over the phone, responds to their needs, and promotes informat...
  • 5/8/2024 12:00:00 AM

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Call Center Representative (On-Site)
  • FHIA Remodeling
  • Fort Lauderdale, FL
  • Overview: FHIA is hiring immediately for On-Site Call Center Representatives to join our team in Fort Lauderdale, FL! Ou...
  • 5/8/2024 12:00:00 AM

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Client Service Coordinator - Work From Home>
  • Guidepoint
  • Fort Lauderdale, FL
  • [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
  • 5/7/2024 12:00:00 AM

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Contact Center Manager - Technical Support
  • Hotwire Communications Ltd
  • Fort Lauderdale, FL
  • The Contact Center Manager for Technical Support leads the technical support team; coordinates the workforce planning pr...
  • 5/6/2024 12:00:00 AM

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Customer Service Associate/Inside Sales
  • Elite Marine AC LLC
  • Fort Lauderdale, FL
  • Job Description Job Description Since 2012, Southern Marine Supply has been Fort Lauderdale’s go to marine supply retail...
  • 5/5/2024 12:00:00 AM

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$65,303 to $90,662
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago