Contact Center Team Leader (Includes Selling) jobs in Monroe, LA

We are still family-owned and operated and everyone who works at Whataburger is considered a "Family Member." We hire people we believe in, we train them for success and we help them build careers that last.

Find your place. For jobs within our restaurants, including everything from entry-level Team Member positions to General Manager, visit Restaurant Opportunities.

Become part of one of the fastest growing restaurant companies in the country. We're a young company and growing, so opportunity is rampant.

It's a fast paced place but also relaxed. Get in. Work hard. Enjoy life. No politics. Just great people who are excellent at what they do.

Be proud of where you work and what you eat. We promote from within. Our top performers have the opportunity to move into other positions, including assistant and general manager.

Work for a great company that offers great benefits.

We look for people with a passion for preparing great food, having fun at work, and delivering an amazing customer experience.

What can we say? Our front line is key to our success and our crew makes the front line look and feel as great as it does! Our team members are responsible for providing excellent customer service, with quick and efficient attention to the customer.

Greet customers, assemble food orders, maintain appropriate portion control, and collect and process payment from the customer.

Position Requirements

Your responsibilities involves some inventory and ordering for the unit. Your unit administrator will complete the daily activities for administration.

You will learn the weekly orders for Bread, SYGMA and Small wares for when the Assistant Managers are unable to do so. You will review all purchase logs weekly and note any discrepancies with the Asst.

Manager. You will ensure that the Quality Control Team Member is completing their daily tasks, note any discrepancies to discuss in the weekly meeting.

• Help the Asst. Manager with orders and food cost management
• Review weekly sales projections with Asst. Manager
• Bread ordered from Flower’s 5 days a week
• Monday, Tuesday, Wednesday, Friday, and Saturday by 10 a.m.
• Sygma order completed 2 or 3 days a week
• Due by 10 a.m.
• Review the General Manager to do list for your due date
• Prepare Small wares,
• Weekly inventory verification with Unit Administrator
• Complete daily shift inventory
• Review invoice completion
• Report any issues with product received (Quality control hotline)
• Production levels are accurate for volume
• Review any new products coming up
• Prepare for Bi- weekly meeting
• Review weekly sales and inventory with Quality control and Unit administration. Fill out all sheet associated with your position for the Bi- weekly meeting.

Note any discrepancies and any recognition for the previous week for discussion.

Last updated : 2024-04-05