Contact Center Team Leader (Includes Selling) jobs in Palm Bay, FL

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Real Estate Assistant Team Lead
  • Selling 321 / Selling Experts CFL
  • Satellite Beach, FL FULL_TIME
  • Do you have a strong knowledge of Real Estate Sales? Are you someone who thrives on helping others achieve their goals? Do you have strong leadership skills?

    Maybe you are an experienced Assistant Team Lead, Real Estate Leader, or Productivity Coach who knows their strengths are managing, nurturing, teaching, or holding others accountable. Our team is looking for someone to coach, encourage, and hold our agents accountable for their goals. This person leads the transaction side of the team by training, consulting, and holding accountable all team agents. Your management objective is to increase the performance of each member of our sales team and help them reach their goals.

    The Assistant Team Lead will also help grow the team and is responsible for ensuring that each candidate meets our high-performance standards, has the necessary qualifications, and is a good cultural fit for the team.

    If this sounds like a great fit, apply today!


    • Pay is negotiable and will be higher based on your experience
    • Apply to schedule a confidential interview

    Compensation:

    $60,000 base bonus

    Responsibilities:
    • Cooperate with the leadership team on a retention strategy to ensure we keep our top-performing real estate agents

    • Committed to investing in the team agent's continued growth and regularly providing them with learning and growth opportunities
    • Has a strong commitment to the team’s standards and to achieving the team’s goals
    • Plan and direct sales team training
    • Track sales and metrics of team agents and develop strategies to improve them
    • Have 1:1 meetings with team agents to develop a success plan
    • Guides and motivates the team agents to drive sales growth and improve metrics
    • Create training materials for new real estate agents and provide training to ensure their performance aligns
    • Collaborate with the leadership team to ensure agent retention by always improving processes
    • Assist the growth team by recruiting realtors that will make excellent team members and align with the team's standards

    Qualifications:
    • The management and leadership skills to successfully guide a team of high-performing real estate agents
    • 3 years of experience as an actively practicing licensed real estate agent
    • Excellent customer service and communication skills

    • Licensed Real Estate Agent
    • Superb communication skills
    • Ability to track sales performance and develop plans for growth
    • Demonstrated track record of meeting/exceeding goals as an individual contributor
    • Set targets, performance plans, and rigorous, objective standards
    • Proven success as a Real Estate Sales Manager, Team Lead, Assistant Team Lead, or Seasoned Real Estate Agent

    About Company


    Our real estate team is a tight-knit group with a very specific vision - to help agents live and work with more passion, focus, and skill while giving our clients an amazing experience. Our goal is to continually have both client and team member success and happiness. We have a supportive environment, a friendly culture, and a strong work ethic.

  • 21 Days Ago

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Team Member
  • US Leader Restaurants
  • Palm, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 1 Month Ago

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Team Member
  • US Leader Restaurants
  • Satellite Beach, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 1 Month Ago

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Team Member
  • US Leader Restaurants
  • Melbourne, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 1 Month Ago

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Team Member: Food Champion
  • US Leader Restaurants
  • Satellite Beach, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 2 Days Ago

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Team Member: Service Champion
  • US Leader Restaurants
  • Satellite Beach, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 3 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Palm Bay, FL area

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Customer Service Representative
  • Vaco Los Angeles, LLC
  • Orlando, FL
  • Customer Service Representative in Orlando at Vaco **Location:** **Experience:** Not Specified **Job Description** **adv...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Tailored Management
  • Melbourne, FL
  • Job Title: Customer Service Associate Representative Location: 100% Remote Schedule: Monday-Friday, 40 hours per week - ...
  • 4/16/2024 12:00:00 AM

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Customer Care Representative 2 - Percepta
  • Percepta
  • Melbourne, FL
  • Customer Care Representative 2 At Percepta, we bring first-class service across each market we support. As a Customer Ca...
  • 4/16/2024 12:00:00 AM

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Remote Customer Service Representative - Orlando area Candidates ONLY
  • Inktel Direct Corporation
  • Orlando, FL
  • ** Remote Customer Service Representative - Orlando area Candidates ONLY** **Job Category****:** Customer Service **Requ...
  • 4/15/2024 12:00:00 AM

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Customer Service Specialist
  • Massey Services, Inc
  • Vero Beach, FL
  • ** Customer Service Specialist** **Job Category****:** Administrative **Requisition Number****:** CUSTO003186 Showing 1 ...
  • 4/14/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative
  • IONOS Inc.
  • Orlando, FL
  • Inbound Telesales & Retention * Orlando, FL, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the hea...
  • 4/13/2024 12:00:00 AM

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Entry Level Customer Service Assistant
  • Qonten
  • Orlando, FL
  • **Entry Level Customer Service Assistant** - | Thu, 11 Nov 2021 18:37:21 GMT As a Customer Service Assistant, you will a...
  • 4/13/2024 12:00:00 AM

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Remote Customer Service Representative - Orlando area applicants only
  • Inktel Direct Corporation
  • Orlando, FL
  • ** Remote Customer Service Representative - Orlando area applicants only** **Job Category****:** Customer Service **Requ...
  • 4/13/2024 12:00:00 AM

Palm Bay is a city in Brevard County, Florida. The city's population was 103,190 at the 2010 United States Census, making it the most populous city in the county. It developed at Turkey Creek at its mouth at Indian River, which flows into the Atlantic Ocean. Palm Bay is a principal city of the Palm Bay−Melbourne−Titusville Metropolitan Statistical Area, which had a population of 543,376 at the 2010 census. According to the United States Census Bureau, the city has a total area of 68.8 square miles (178.3 km2), of which 65.7 square miles (170.2 km2) is land and 3.1 square miles (8.1 km2), or 4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$61,558 to $85,464
Palm Bay, Florida area prices
were up 1.5% from a year ago