Contact Center Team Leader (Includes Selling) jobs in Pembroke Pines, FL

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Team Leader
  • BurgerFi - Pines Towne Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Supervisor...etc.

    Team up with the Fi Fam!

    To be a part of the Fi Fam means to belong to a group of individuals who have the drive and energy to create excellent burger experiences -all while serving ALL-NATURAL delicious Burgers and crispy fries. We prioritize and value our restaurant managers as true leaders.

    We’re not just another job -we’re FAM!

    When you join the Fi Fam…

    • You will be paid competitively and aside from hourly pay – you’ll receive tips!
    • You can access up to 50% of your worked hours on day 2!
    • You’ll get 1 week of paid vacation time every year
    • You get free delicious burgers
    • You will receive free BurgerFi swag
    • You’ll receive discounts with Doordash
    • You will see that we are serious about promoting our people. True upward mobility!

    This is what you'll be doing:

    • Lead as a team player
    • Guiding and helping team members
    • Oversee shift and facilities
    • Help open and close restaurant
    • Tag team with Management
    • Join corporate meetings and training events
    • Work in a timely and efficient manner
    • Help keep the restaurant up to BurgerFi standards
    • Be able to lift at least 50 lbs.
    • Balance high volume with high quality
    • “Wow” our guests every visit from the moment they arrive, until they leave

    What we ask:

    • Minimum of one (1) year of Restaurant management experience; QSR or fast casual is preferred
    • Strong communicator
    • Driven and enthusiastic leader
    • Flexible availability – up to 40 hours a week



    Compensation: Plus Tips
  • 15 Days Ago

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Team Leader
  • BurgerFi - Pines City Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Superviso...
  • 1 Month Ago

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • 2 Days Ago

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Team Leader - Clincial
  • Renfrew Center (Default)
  • Coconut Creek, FL FULL_TIME
  • The Renfrew Center of Coconut Creek offers an unmatched opportunity, in the field of eating disorders, we are looking for a Team Leader to change lives. The Renfrew Center has opportunities for indivi...
  • 1 Month Ago

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Contact Center Manager - Technical Support
  • Hotwire Communications
  • Fort Lauderdale, FL FULL_TIME
  • The Contact Center Manager for Technical Support leads the technical support team; coordinates the workforce planning process and communicates properties’ technical service events (outages, maintenanc...
  • 28 Days Ago

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Patient Contact Center Representative - Healthcare
  • Athena Medical Management Group LLC
  • Coral Springs, FL FULL_TIME
  • Purpose: The call center scheduling coordinator supports Athena Medical Group Centers by becoming the liaison between our company and its current and potential patients. The role of each call center s...
  • 1 Month Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Pembroke Pines, FL area

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Area Mgr Customer Experience
  • Waste Management, Inc.
  • Deerfield Beach, FL
  • ** Area Mgr Customer Experience** **** New Equal Opportunity Employer: Minority/Female/Disability/Veteran Waste Manageme...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative - Doors
  • Richelieu Hardware Ltd
  • Pompano Beach, FL
  • **Company Overview** Richelieu is a North American market leader in the distribution, importation, and manufacturing of ...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • FastSigns
  • Fort Lauderdale, FL
  • Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative (weekdays only)
  • Richelieu Hardware Ltd
  • Pompano Beach, FL
  • **Company Overview** Richelieu is a North American market leader in the distribution, importation, and manufacturing of ...
  • 4/23/2024 12:00:00 AM

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Customer Service Associate, Coral Springs
  • Fiserv
  • Pompano Beach, FL
  • **Customer Service Associate, Coral Springs** You deserve to do what you love, and love what you do a career that works ...
  • 4/23/2024 12:00:00 AM

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Customer Service Agent
  • Bh Ip Networks Inc
  • Hollywood, FL
  • Job Description Job Description We are currently looking for customer service reps that are seeking a full time job. We ...
  • 4/23/2024 12:00:00 AM

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Call Center Representative (On-Site)
  • FHIA Remodeling
  • Fort Lauderdale, FL
  • Overview: FHIA is hiring immediately for On-Site Call Center Representatives to join our team in Fort Lauderdale, FL! Ou...
  • 4/23/2024 12:00:00 AM

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REMOTE Part-Time Bilingual Customer Service Representative
  • Alivi
  • Fort Lauderdale, FL
  • Remote CSR Position starting at $16.50 per hour, with potential to earn up to $20 per hour based on performance metrics!...
  • 4/22/2024 12:00:00 AM

Pembroke Pines is a city in southern Broward County, Florida, United States. Pembroke Pines' current population is estimated at 170,712 as of 2017. The city had a population of 154,750 as of the 2010 census, making it the second-most populous city in Broward County after Fort Lauderdale, and the 11th-most populous in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people in 2015. Pembroke Pines is located in southern Broward County at 26°00′46″N 80°18′49″W / 26.012913°N 80.313689°W / 26.012913; -80.313689. According to the United Stat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$64,727 to $89,864
Pembroke Pines, Florida area prices
were up 2.9% from a year ago