Contact Center Team Leader (Includes Selling) jobs in Pompano Beach, FL

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Team Leader
  • BurgerFi - Pines Towne Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Supervisor...etc.

    Team up with the Fi Fam!

    To be a part of the Fi Fam means to belong to a group of individuals who have the drive and energy to create excellent burger experiences -all while serving ALL-NATURAL delicious Burgers and crispy fries. We prioritize and value our restaurant managers as true leaders.

    We’re not just another job -we’re FAM!

    When you join the Fi Fam…

    • You will be paid competitively and aside from hourly pay – you’ll receive tips!
    • You can access up to 50% of your worked hours on day 2!
    • You’ll get 1 week of paid vacation time every year
    • You get free delicious burgers
    • You will receive free BurgerFi swag
    • You’ll receive discounts with Doordash
    • You will see that we are serious about promoting our people. True upward mobility!

    This is what you'll be doing:

    • Lead as a team player
    • Guiding and helping team members
    • Oversee shift and facilities
    • Help open and close restaurant
    • Tag team with Management
    • Join corporate meetings and training events
    • Work in a timely and efficient manner
    • Help keep the restaurant up to BurgerFi standards
    • Be able to lift at least 50 lbs.
    • Balance high volume with high quality
    • “Wow” our guests every visit from the moment they arrive, until they leave

    What we ask:

    • Minimum of one (1) year of Restaurant management experience; QSR or fast casual is preferred
    • Strong communicator
    • Driven and enthusiastic leader
    • Flexible availability – up to 40 hours a week



    Compensation: Plus Tips
  • 15 Days Ago

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Team Leader
  • BurgerFi - Pines City Center
  • Pembroke, FL FULL_TIME
  • This job is a great fit if you have experience as a: Kitchen Manager, Assistant Manager, Shift Leader, Shift Supervisor, Team Leader, BOH Manager, FOH Manager, Restaurant Manager, Restaurant Superviso...
  • 1 Month Ago

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • 2 Days Ago

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Team Leader - Clincial
  • Renfrew Center (Default)
  • Coconut Creek, FL FULL_TIME
  • The Renfrew Center of Coconut Creek offers an unmatched opportunity, in the field of eating disorders, we are looking for a Team Leader to change lives. The Renfrew Center has opportunities for indivi...
  • 1 Month Ago

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Contact Center Manager - Technical Support
  • Hotwire Communications
  • Fort Lauderdale, FL FULL_TIME
  • The Contact Center Manager for Technical Support leads the technical support team; coordinates the workforce planning process and communicates properties’ technical service events (outages, maintenanc...
  • 28 Days Ago

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Patient Contact Center Representative - Healthcare
  • Athena Medical Management Group LLC
  • Coral Springs, FL FULL_TIME
  • Purpose: The call center scheduling coordinator supports Athena Medical Group Centers by becoming the liaison between our company and its current and potential patients. The role of each call center s...
  • 1 Month Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Pompano Beach, FL area

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Sales Associate / Customer Service
  • Orangetheory Fitness
  • Pompano Beach, FL
  • Be fit. Change lives. Have fun. Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fi...
  • 4/26/2024 12:00:00 AM

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Client Success Coordinator
  • Total Cleaning
  • Fort Lauderdale, FL
  • Job Description Job Description Basic Function: The Client Success Coordinator supports our Operations Team in deliverin...
  • 4/26/2024 12:00:00 AM

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Customer Success Agent
  • ClassWallet
  • Hollywood, FL
  • ClassWallet, a leading financial technology company in the United States, is seeking to hire a Customer Success Agent to...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • VentureTech Solutions
  • Fort Lauderdale, FL
  • Position: Customer Service Representative - In Office (Plantation, FL) Summary for Customer Service Representative Alpha...
  • 4/25/2024 12:00:00 AM

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Patient Care Coordinator
  • Chirocare Of Florida Holdings Llc
  • Fort Lauderdale, FL
  • Job Description Job Description Job Description: We are looking for an upbeat, energetic, experienced, Patient Coordinat...
  • 4/25/2024 12:00:00 AM

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Call Center Representative
  • Zentech Consulting
  • Pompano Beach, FL
  • Job Description Job Description Customer Service Representative (In-Person) - 6 Month Contract About Us: We are a leadin...
  • 4/23/2024 12:00:00 AM

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Moving Call Center Customer Service Representative
  • MJR Recruiting
  • Pompano Beach, FL
  • Job Description Job Description Job Summary We are a Moving Broker Call Center, handling calls nationwide that assist in...
  • 4/23/2024 12:00:00 AM

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REMOTE Part-Time Bilingual Customer Service Representative
  • Alivi
  • Fort Lauderdale, FL
  • Remote CSR Position starting at $16.50 per hour, with potential to earn up to $20 per hour based on performance metrics!...
  • 4/22/2024 12:00:00 AM

Pompano Beach /ˌpɒmpənoʊ ˈbiːtʃ/ is a city in Broward County, Florida, United States, along the coast of the Atlantic Ocean just to the north of Fort Lauderdale. The nearby Hillsboro Inlet forms part of the Atlantic Intracoastal Waterway. As of the 2010 census the city's population was 99,845, It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. Pompano Beach is currently in the middle of a redevelopment process to revitalize its beachfront and historic downtown. The city has also been listed as one of the top real estate ma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$65,132 to $90,425
Pompano Beach, Florida area prices
were up 2.9% from a year ago