Contact Center Team Leader (Includes Selling) jobs in Sumter, SC

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Sales team leader
  • IBG Partners
  • Sumter, SC FULL_TIME
  • We believe that leadership is about more than just overseeing a team it's about inspiring, empowering, and guiding individuals to reach their full potential.

    As a Sales Team Leader, you will have the opportunity to make a significant impact on our organization, while enjoying a collaborative and supportive work environment.

    Our leadership never TELLS people what to do, they SHOW them. Are you looking for a leadership role that allows you to lead by example, foster autonomy, and encourage ownership within your team?

    If so, this may the perfect opportunity for you!

    As a Sales Team Leader, you will be responsible for first learning our business and getting results. There is never anything more frustrating in sales than having a manager that hasn't done it before and isn't willing to get back to the basics with you.

    After your initial phase (2 - 4 months) you will begin leading and motivating a team of talented sales representatives in the supplemental benefits industry.

    Your leadership skills, combined with your expertise in sales and industry knowledge, will drive the team's success and help us achieve our objectives of realizing our own goals while making a significant impact on the client we serve.

    Sales and Leadership Responsibilities :

    • Drive new business at or above sales targets
    • Effectively present products to clients and move though defined sales cycle quickly.
    • Update CRM with new and current client information
    • Attend weekly sales meeting and trainings to continually build industry knowledge and personal development
    • Train new agents to predefined standards
    • Lead a high-performing sales team by example, demonstrating a strong work ethic, professionalism, and dedication to excellence
    • Lead by example within sales training and providing exceptional service to our clients

    What's in it for you :

    • Competitive pay and generous performance-based incentives
    • Flexibility and Autonomy in work schedule
    • Unlimited growth opportunity up to and including full equity agency ownership
    • Best-in-class sales training for initial sales training, leadership training and business ownership training

    Sales Team Leader Requirements :

    • Previous leadership experience
    • Valid driver's license and reliable vehicle
    • 4 year bachelors degree (others will be considered with significant professional experience)
    • Health and Life Insurance Producer license (or able to obtain upon offer - license reimbursement available)
    • Last updated : 2024-04-11

  • 12 Days Ago

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Shift/Team Leader
  • Chick-fil-A Manning
  • Manning, SC FULL_TIME
  • Would you like to work for a values-based companyThat is fun, fast-paced, and fulfilling?That provides you an environment to cultivate your strengths and realize your potential?Where the employees are...
  • 1 Month Ago

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Physical Therapy Team Leader
  • Encompass Health
  • Alcolu, SC FULL_TIME
  • The Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipline. The position requires effective supervisory skills along with good communic...
  • 25 Days Ago

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Retail Team Leader
  • Gordon Food Service Store LLC
  • MP089 6 Mile Rd, SC FULL_TIME
  • Location - MP089 29150 6 Mile Rd, Livonia MI Now Hiring! Pay: $17-18/Hr Location: 29150 6 Mile Rd., Livonia MI 48152 Work/Life balance - We offer a great schedule in retail! Store Hours: Monday to Sat...
  • 1 Month Ago

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Sales Team Leader - Outside Sales
  • IBG Partners
  • Sumter, SC OTHER
  • We believe that leadership is about more than just overseeing a team—it's about inspiring, empowering, and guiding individuals to reach their full potential. As a Sales Team Leader, you will have the ...
  • 13 Days Ago

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Day Care Center Teacher
  • Precious Moments Child Care & Learning Center
  • Bowman, SC FULL_TIME,PART_TIME
  • Job brief We are looking for a Day Care Teacher to encourage the healthy intellectual and psychological growth of the children in our facility. You will teach and supervise them while also motivating ...
  • 1 Month Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Sumter, SC area

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Customer Service Representative
  • Vector Security, Inc.
  • Columbia, SC
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO04771 Showi...
  • 4/25/2024 12:00:00 AM

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Retail Customer Service Team Member
  • Michaels Stores, Inc.
  • Columbia, SC
  • Store - COL-COLUMBIA/DEVINE, SC Deliver friendly customer service, help customers shop our store and find what they're l...
  • 4/25/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • West Columbia, SC
  • Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Flexible schedule * Opportunity for advancement * Tr...
  • 4/25/2024 12:00:00 AM

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LPN - Licensed Practical Nurse - South Carolina Float Nurse
  • GENESYS Health Alliance
  • Sumter, SC
  • We are currently seeking a full time Licensed Practical Nurse to join our team as our South Carolina Region Floater Nurs...
  • 4/25/2024 12:00:00 AM

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Store Environment Team Member
  • Michaels Stores, Inc.
  • Sumter, SC
  • Store - SUMTER, SC Maintain a high standard of overall look and feel of the store which includes maintaining store clean...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Shimadzu Group
  • Columbia, SC
  • ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO001790 Showing 1 ...
  • 4/23/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - SC Residents Only
  • IONOS Inc.
  • Columbia, SC
  • Inbound Telesales & Retention * Columbia, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the he...
  • 4/23/2024 12:00:00 AM

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Account Representative
  • Elizabeth Portee Insurance And
  • West Columbia, SC
  • Job Description Job Description O APPLY Copy link below Paste link below into Browser Complete application https://lizpo...
  • 4/23/2024 12:00:00 AM

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$60,277 to $83,685
Sumter, South Carolina area prices
were up 1.5% from a year ago