Contact Center Team Leader (Includes Selling) jobs in Toledo, OH

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Healthcare Sales Representative
  • MDVIP Contact Center
  • Sylvania, OH TEMPORARY
  • The primary responsibility of this position is to focus on selling this innovative program to the existing patients of the physician’s practice. This requires meeting with patients to ensure each patient is provided a full understanding of personalized healthcare through stimulating communication in a persuasive style, tailored to their particular needs.

    The position is a temporary position lasting approximately 14 - 16 weeks during the launch or transition period of a new MDVIP-affiliated physician. The Patient Advocate works from the transitioning physician’s office based on the physician’s scheduled hours. In addition, the Patient Advocate is needed to attend certain work-related evening or weekend events as scheduled during the launch. A commitment to fulfill the temporary assignment is expected. Please ask us about the possibility for Remote Full-Time opportunities.

    Total compensation listed for this role is inclusive of a company annual target incentive bonus, employer contributions towards benefits (including $1,500 towards an employee’s Health Savings Account annually), and a generous retirement 401(k) company match. Opportunity for additional compensation may come from overtime and special assignment differential pay.

    Responsibilities include, but are not limited to:

    • Meeting daily with scheduled patients to explain and answer questions
    • Enrolling patients and providing doctor with daily updates on progress and sales activity
    • Serving as a liaison between the doctor’s staff and the corporate office
    • Participating in all staff training sessions and scheduled patient events

    MDVIP Job Openings: https://careers-mdvip.icims.com/jobs/search?ss=1

    Job Type: Temporary

    Pay: From $55,120.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Vision insurance

    Experience level:

    • 2 years

    Schedule:

    • Monday to Friday

    Travel requirement:

    • Up to 25% travel

    Work setting:

    • In-person
    • Office

    Work Location: In person

  • 20 Days Ago

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Member Services Representative (Contact Center)
  • Area Financial Services, Inc.
  • Fremont, OH FULL_TIME
  • Area Financial Services is a Credit Union Service Organization (CUSO) providing high quality products and services to credit unions. Formed in 1986 and located in Fremont, OH, Area Financial Services ...
  • 6 Days Ago

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Shift Leader
  • Our Team
  • Fremont, OH FULL_TIME
  • Come start your Career with Denny’s! As a Shift Leader this is your first step in our Management Career path. Come advance your Career on the Denny’s Team! A Denny’s Shift Leader is motivated and shar...
  • 16 Days Ago

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Remote Call Center Representative
  • The Clark Team
  • Toledo, OH FULL_TIME
  • We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. In this role, you will be responsible for handling various incoming and outgoing cu...
  • 2 Months Ago

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Team Leader
  • Carrols Corporation
  • Napoleon, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 15 Days Ago

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Team Leader
  • Carrols Corporation
  • Wauseon, OH FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 18 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Toledo, OH area

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RN (Registered Nurse) - Senior Staff Nurse - Vascular Access Team - Days
  • Bon Secours Mercy Health
  • Toledo, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/24/2024 12:00:00 AM

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Full-Time Customer Service Agent (Great Benefits, Paid Training!)
  • AllianceOne Incorporated
  • Maumee, OH
  • Job Description Job Description Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne...
  • 4/23/2024 12:00:00 AM

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Ambulatory RN (Registered Nurse) - Pediatric ENT - Full Time Days
  • Bon Secours Mercy Health
  • Toledo, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/23/2024 12:00:00 AM

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Customer Support Representative
  • LanceSoft
  • Toledo, OH
  • Must Have: French Speaking JOB DESCRIPTION Must be open to work M-F: 9-6 8-5 or 7-4 *Hybrid schedule, remote/office. Off...
  • 4/22/2024 12:00:00 AM

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Customer Support Representative
  • LanceSoft Inc
  • Toledo, OH
  • Must Have: French Speaking JOB DESCRIPTION Must be open to work M-F: 9-6 8-5 or 7-4 *Hybrid schedule, remote/office. Off...
  • 4/22/2024 12:00:00 AM

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Oracle Services - Cloud SCM Manufacturing - Manager - Tech Consulting - Open Location
  • EY
  • Toledo, OH
  • EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
  • 4/22/2024 12:00:00 AM

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Advanced Nursing Assistant (ADNA) - 4C Oncology - Part Time 3p-11:30p
  • Bon Secours Mercy Health
  • Toledo, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/21/2024 12:00:00 AM

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Supply Chain Technician
  • Bon Secours Mercy Health
  • Toledo, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/20/2024 12:00:00 AM

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$65,132 to $90,425
Toledo, Ohio area prices
were up 1.3% from a year ago