Contact Center Traffic and Scheduling Analyst jobs in Chillicothe, OH

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Traffic and Scheduling Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Traffic Control Flagger - Construction Laborer
  • RoadSafe Traffic Systems
  • Chillicothe, OH FULL_TIME
  • At RoadSafe, safety is our foundation, integrity is the compass that guides our actions, and customer satisfaction is our top priority. We take pride in our highly skilled and dependable workforce, value our employees and reward their dedication. With over 40 locations nationwide, our mission is to protect the motoring public, pedestrians, and workers, with top-notch products and services. Together, we can build a better future for the communities we serve and cultivate long-lasting relationships. Join us today and let's create a brighter, safer 'Life on the Road' together!

    We are currently seeking Traffic Control Flaggers to join our team and work with the Traffic Control Department at our work sites in the Chillicothe, OH area. Our Flaggers direct motorists by flagging them away from worker activities, moving equipment, and oncoming traffic. If you enjoy working outdoors and have prior construction industry experience, we welcome you to apply. Those who have experience in other industries such as warehouse or landscaping are also encouraged to apply.

    The starting pay is $16.00 per hour. Candidates with prior industry experience may be able to negotiate a higher rate. 

    If hired, you must be willing and able to travel to Columbus, OH for a week of training. Hotel stay will be covered.

     

    Why You’ll Love Working for Us:

    • Competitive salary
    • Full benefits package including medical, dental, vision, and prescription drug coverage
    • Company paid Flagger certification (ATSSA)
    • 401k matching
    • Tuition assistance
    • Paid time off and overtime pay
    • Safety Boot Reimbursement Program
    • Career growth opportunities - Traffic Control Career Progression Road Map
    • Nights and Weekends Off most weeks
     

    What You'll Do:

    • Perform flagger position duties at job sites based on the site plan and / or contractor directions
    • Set-up signs, cones, etc. around work areas to divert traffic
    • Complete daily paperwork accurately and timely
    • Operate a 2-way radio
    • Work under the Supervision of the Project Manager, TCT, or TCS
    • Communicate with contractors and relate specific customer / job changes and other information to Supervisor, Project Manager, office staff, or others
    • Provide the highest level of customer service to all customers
    • Work efficiently in a team environment and independently when assigned
     

    What We Need from You:

    • Valid driver’s license required
    • Hold a current Flagger certification or the ability to pass Company sponsored Flagger Certification (ATSSA)
    • Ability to lead a small crew is preferred
    • Be able to successfully complete a company sponsored Defensive Driver training
    • Must be able to wear proper safety equipment (work boots – 6 inch with safety toe, hard hat and safety vest)
    • Comfortable being regularly exposed to outside weather conditions; moving equipment, and machinery parts and working around moving traffic, fumes, airborne particles, and moderate / loud noise levels
    • Ability to lift / move more than 50 pounds with or without reasonable accommodation

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    #zrroadsafe
  • 5 Days Ago

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Scheduling and Central Supply Coordinator - Pickaway Manor Care Center
  • Optalis Healthcare
  • Circleville, OH FULL_TIME
  • Staff Scheduler & Central Supply Coordinator - Pickaway Manor Care Center Full-Time Are you an STNA looking for the next step in your career? Come be part of some exciting changes! Optalis Health & re...
  • 7 Days Ago

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General Labor - Flagger 1 (Chillicothe, OH)
  • RoadSafe Traffic Systems, Inc.
  • Chillicothe, OH FULL_TIME
  • Title General Labor - Flagger 1 (Chillicothe, OH) Description Are you tired of working in deadend Warehouse jobs with no benefits (this is not a warehouse position), or deal with angry customers in re...
  • 16 Days Ago

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Flagger 2 (Chillicothe, OH)
  • RoadSafe Traffic Systems, Inc.
  • Chillicothe, OH FULL_TIME
  • Title Flagger 2 (Chillicothe, OH) Description ESSENTIAL FUNCTIONS: Work with the Traffic Control Department at work sites to direct motorists by flagging them away from worker activities, moving equip...
  • Just Posted

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Flagger 2 (Hillsboro, OH)
  • RoadSafe Traffic Systems, Inc.
  • Hillsboro, OH FULL_TIME
  • Title Flagger 2 (Hillsboro, OH) Description ESSENTIAL FUNCTIONS: Work with the Traffic Control Department at work sites to direct motorists by flagging them away from worker activities, moving equipme...
  • 1 Month Ago

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Traffic Control Flagger- $2,500 Sign on Bonus (Drivers License Required)
  • Area Wide Protective
  • Chillicothe, OH FULL_TIME
  • BE A HERO IN A HARD HAT AWP is North America’s leading traffic control specialist. Our Protector’s work outside every day to make sure customer crews, drivers, and our teams get home safely. JOIN US I...
  • 1 Month Ago

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0 Contact Center Traffic and Scheduling Analyst jobs found in Chillicothe, OH area

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Travel Nurse RN - CVICU - $1,777 per week
  • Adventist Health
  • Chillicothe, OH
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Chillicothe, Ohio. Job Descripti...
  • 4/23/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,777 per week
  • Adventist Health
  • Chillicothe, OH
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Chillicothe, Ohio. Job Descri...
  • 4/22/2024 12:00:00 AM

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Travel Physical Therapist - $1,471 per week
  • Hiring Now!
  • Chillicothe, OH
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Chillicothe, Ohio. Job Description &...
  • 4/22/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,105 per week
  • Hiring Now!
  • Chillicothe, OH
  • LanceSoft is seeking a travel nurse RN Med Surg for a travel nursing job in Chillicothe, Ohio. Job Description & Require...
  • 4/22/2024 12:00:00 AM

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Travel Nurse RN - Manager - $1,900 per week
  • Hiring Now!
  • Waverly, OH
  • Supplemental Health Care is seeking a travel nurse RN Manager for a travel nursing job in Waverly, Ohio. Job Description...
  • 4/22/2024 12:00:00 AM

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Travel Nurse RN - ICU - Intensive Care Unit - $1,777 per week
  • Hiring Now!
  • Chillicothe, OH
  • Supplemental Health Care is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Chillicothe,...
  • 4/20/2024 12:00:00 AM

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IT Administrator
  • OLSA Resources
  • Greenfield, OH
  • Job Description Job Description Embark on a transformative career journey with one of the world's leading automotive sea...
  • 4/20/2024 12:00:00 AM

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Travel Physical Therapist - $1,520 per week
  • Hiring Now!
  • Washington Court House, OH
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Washington Court House, Ohio. Job De...
  • 4/19/2024 12:00:00 AM

Chillicothe (/ˌtʃɪlɪˈkɒθi/ CHIL-i-KOTH-ee) is a city in and the county seat of Ross County, Ohio, United States. Located along the Scioto River 45 miles south of Columbus, Chillicothe was the first and third capital of Ohio. It is the only city in Ross County and the center of the Chillicothe Micropolitan Statistical Area (as defined by the United States Census Bureau in 2003). The population was 21,901 at the 2010 census. Chillicothe is a designated Tree City USA by the National Arbor Day Foundation. Chillicothe is located at 39°20′11″N 82°59′2″W / 39.33639°N 82.98389°W / 39.33639; -82.983...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst jobs
$53,370 to $69,520
Chillicothe, Ohio area prices
were up 1.3% from a year ago