Contact Center Traffic and Scheduling Analyst jobs in Fairbanks, AK

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Traffic and Scheduling Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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IDEA Contact Teacher 2024-2025 (Fairbanks)
  • Galena City School District - IDEA
  • Fairbanks, AK FULL_TIME
  • Position Opening: IDEA/GCSD – Contact Teacher (Region F - Fairbanks)

    Start Date: July 1, 2024

    Qualifications:
    1. Bachelor’s Degree in Education required; Master’s Degree preferred

    2. Alaska teacher certificate required

    3. Six years of experience in education preferred

    4. Cultural awareness, sensitivity, and knowledge of the cultures reflected, required

    5. Knowledge of Home Schooling movement and Distance Education models, preferred

    6. Such alternatives to the above qualifications as the Board may find appropriate and acceptable

    Job goals:
    Within the limits of law, board policies and regulations, administrative rules, and instructions from the Superintendent of Schools or designee, the teacher is responsible for assisting the homeschooling parents of the students assigned to them in teaching and learning processes. The goal of this assistance is student acquisition of basic skills and knowledge as identified by district curriculum guidelines.

    All instruction provided for students will be individualized and parent-directed. This means that differences in individual learning style, rate of learning, level of maturation, and level of achievement will provide the basis for instructional decision-making. To respond to these differences, it is expected that teachers will advise a variety of materials, rate of instruction, and methodology, with the modifications based upon frequent assessment.

    Application Procedure: All applications must be received through Alaska Teacher Placement. Visit www.ideafamilies.org/employment for links.

    Note: This job description is a general outline of duties and skills required for the position of Teacher. Additional responsibilities may be assigned based on the needs of the school or district.

    Job Type: Full-time

    Pay: $57,500.00 - $81,300.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • No weekends

    Work setting:

    • In-person
    • Office
    • Public school
    • School

    Ability to Relocate:

    • Fairbanks, AK 99701: Relocate before starting work (Required)

    Work Location: In person

  • 25 Days Ago

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DUI/Traffic Unit Police Officer
  • City of Fairbanks
  • Alaska 99701, AK FULL_TIME
  • IMPORTANT:Effective immediately, all candidates for this position should take the written law enforcement exam on Public Safety Testing (PST). At your earliest convenience visit the following link to ...
  • 25 Days Ago

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Child Care Center Director
  • Denali preschool and learning center
  • Healy, AK FULL_TIME,PART_TIME
  • The Denali Preschool and Learning Center provides excellent, affordable childcare and early education opportunities to nurture children and promote stronger, healthier families in the rural community ...
  • 1 Month Ago

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Registration & Scheduling Representative I - TVC Pediatrics Clinic
  • Foundation Health Partners
  • Fairbanks, AK FULL_TIME
  • Job ID: 2024-14064 Category: Administrative/Clerical Facility Name: Fairbanks Memorial Hospital Position Type: FA: Full Time Shift: Days New Grad: Yes OverviewThis position greets patients and familie...
  • 19 Days Ago

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Registration & Scheduling Representative I - TVC Orthopedics Clinic
  • Foundation Health Partners
  • Fairbanks, AK FULL_TIME
  • Job ID: 2024-14050 Category: Administrative/Clerical Facility Name: Tanana Valley Clinic Position Type: FA: Full Time Shift: Days New Grad: Yes OverviewFoundation Health Partners is building a team of...
  • 19 Days Ago

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Registration & Scheduling Representative I - Senior Care Clinic
  • Foundation Health Partners
  • Fairbanks, AK FULL_TIME
  • Job ID: 2024-14144 Category: Administrative/Clerical Facility Name: Tanana Valley Clinic Position Type: FA: Full Time Shift: Days New Grad: Yes OverviewResponsibilities include pre-registration, recei...
  • 4 Days Ago

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0 Contact Center Traffic and Scheduling Analyst jobs found in Fairbanks, AK area

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Patient Safety Assistant
  • Foundation Health, LLC
  • Fairbanks, AK
  • Overview: This position is responsible for providing exemplary service to the patients and visitors of Foundation Health...
  • 4/26/2024 12:00:00 AM

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Greenhouse Department Team Member
  • Tractor Supply Co
  • Fort Wainwright, AK
  • Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
  • 4/26/2024 12:00:00 AM

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Center Operations Specialist
  • USO
  • Fort Wainwright, AK
  • Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Ou...
  • 4/26/2024 12:00:00 AM

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Retail Service Specialist>
  • O'Reilly Automotive
  • North Pole, AK
  • O'Reilly Automotive - 301 N Santa Claus Ln [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly A...
  • 4/25/2024 12:00:00 AM

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Front of House Manager
  • Latitude65
  • Fairbanks, AK
  • Job Description Job Description Front of House Manager – Latitude 65 At Latitude 65 we are dedicated to providing the be...
  • 4/23/2024 12:00:00 AM

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Service Tech - CDL Required
  • UGI Corporation
  • Fairbanks, AK
  • When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propa...
  • 4/22/2024 12:00:00 AM

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Service Advisor
  • Kendall Automotive Group
  • Fairbanks, AK
  • Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer...
  • 4/22/2024 12:00:00 AM

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Service Tech - CDL Required
  • UGI Corp.
  • Fairbanks, AK
  • When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propa...
  • 4/22/2024 12:00:00 AM

Fairbanks (Tanana: Tanan) is a home rule city and the borough seat of the Fairbanks North Star Borough in the U.S. state of Alaska. Fairbanks is the largest city in the Interior region of Alaska. 2016 estimates put the population of the city proper at 32,751, and the population of the Fairbanks North Star Borough at 97,121, making it the second most populous metropolitan area in Alaska (after Anchorage). The Metropolitan Statistical Area encompasses all of the Fairbanks North Star Borough and is the northernmost Metropolitan Statistical Area in the United States, located 196 driving miles (or ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst jobs
$64,044 to $83,423
Fairbanks, Alaska area prices
were up 2.8% from a year ago