Contact Center Traffic and Scheduling Analyst, Sr. jobs in Augusta, GA

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst, Sr. ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

R
Traffic Control Flagger/General Laborer
  • RoadSafe Traffic Systems
  • Augusta, GA FULL_TIME
  • RoadSafe Traffic Systems is the largest provider of traffic control and pavement marking services in the United States. Our national network of 50 branches supports government, private, special event, utility and railroad projects in over 40 states.

    We are looking to hire General Labor/Flagger team members to help us safeguard the roads of America! Below is a quick snapshot of pay / benefits / and position description.

    POSITION SUMMARY: The flagger/general laborers will perform flagging duties in the field, unload and load supplies and equipment for company and vendor trucks, keep shop and yard organized, assist with pickups and deliveries.

    ESSENTIAL FUNCTIONS:

    • Works out in the field performing flagging duties for traffic control.
    • Lifts, carries, loads and unloads various construction items including line painting supplies, signs, tools, steel, aluminum, wood and hardware, etc.
    • Prepares, cleans and sweeps work areas and maintain a neat, orderly, work environment.
    • Organizing inventory and shelves
    • Ensure yard is organized and kept clean.
    • Assist with product inventory
    • Ensure all safety rules and procedures are adhered to at all times.
    • Perform other work related duties as assigned.

    EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

    • Valid Drivers License
    • Must be able to pass a Drug Test, DOT Physical, background check
    • Ability to work flexible hours (including weekends)
    • Ability to lift and carry up to 50 pounds
    • Ability to understand and follow directions as given
    • Excellent attendance required, dependable transportation, good work ethic

    If you feel this is a position you would like to do, then apply to us today and one of our Human Resources Recruiters will reach out to you within 48 hours to schedule your interview!

    • Position Pay: $15.00 Per Hour
    • Pay Cycle: Weekly Daily Pay
    • Medical / Dental / Vision / 401k
    • Don’t have a Highschool diploma, no problem! RoadSafe will pay for you to get your Highschool Diploma too!
    • $125 Red Wing Boot Voucher!
    • Nationwide Company = Nationwide Growth Potential for YOU!
    • Opportunity to grow in a new industry!
    • Ask about our unlimited bonus through our Employee Referral Program!

    We are an Equal Employment Opportunity Employer Minority/Female/Disability/Veteran

    Job Type: Full-time

    Pay: $15.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Compensation package:

    • Hourly pay

    Experience level:

    • 1 year

    Schedule:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Monday to Friday
    • Night shift
    • On call
    • Overtime
    • Weekends as needed

    People with a criminal record are encouraged to apply

    Experience:

    • traffic control: 1 year (Preferred)

    License/Certification:

    • Driver's License (Required)
    • Flagger Certification (Preferred)

    Shift availability:

    • Day Shift (Required)
    • Night Shift (Preferred)

    Ability to Commute:

    • Augusta, GA 30909 (Required)

    Work Location: In person

  • 1 Month Ago

F
Crew Member (Traffic Flagger)
  • Flagger Force Traffic Control Services
  • Stephens, GA FULL_TIME
  • Are you up for a new challenge every day?Hiring Immediately! Apply today!Flagger Force is hiring Crew Members (Traffic Flaggers) in your area to help keep communities moving.As an entry-level crew mem...
  • 22 Days Ago

F
Crew Member (Traffic Flagger)
  • Flagger Force Traffic Control Services
  • Bartow, GA FULL_TIME
  • Are you up for a new challenge every day?Hiring Immediately! Apply today!Flagger Force is hiring Crew Members (Traffic Flaggers) in your area to help keep communities moving.As an entry-level crew mem...
  • 1 Month Ago

A
Lead Central Scheduling Spec
  • Augusta University Health System
  • Augusta, GA FULL_TIME
  • Lead Central Scheduling Spec Work Location: Augusta University Health System Req Number: 34721 Department Name: Centralized Schedule Shift: Day Position Status: Full Time Employment Status: Regular Th...
  • 18 Days Ago

A
Centralized Scheduling Specialist
  • Augusta University Health System
  • Augusta, GA FULL_TIME
  • Centralized Scheduling Specialist Work Location: Augusta University Health System Req Number: 34199 Department Name: Centralized Sched Shift: Days/No Weekends Position Status: All Employment Status: R...
  • 7 Days Ago

C
Traffic Signal Technician I
  • Columbia County, GA
  • Evans, GA FULL_TIME
  • Job Details Job ID #1977 Category Traffic Operations Status Open Full Time Salary $17.83 Per Hour Cell Allowance - $720.00 Annually Posted March 11, 2024 4:18 PM Closing Open Until Filled Tools POSITI...
  • 19 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Traffic and Scheduling Analyst, Sr. jobs found in Augusta, GA area

H
Travel Physical Therapist - $1,524 per week
  • Hiring Now!
  • Augusta, GA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Augusta, Georgia. Job Description & ...
  • 4/24/2024 12:00:00 AM

H
Travel Nurse RN - ED - Emergency Department - $1,847 per week
  • Hiring Now!
  • Aiken, SC
  • Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Aiken, South...
  • 4/24/2024 12:00:00 AM

H
Travel Nurse RN - CVICU - $1,954 per week
  • Hiring Now!
  • Aiken, SC
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Aiken, South Carolina. Job Descr...
  • 4/24/2024 12:00:00 AM

M
Data Analyst & Administrative Assistant
  • McCorkle Nurseries
  • Dearing, GA
  • Responsibilities: Data Analysis: Exemplify our core values of: Work until the job is done right Be a team player Serve O...
  • 4/22/2024 12:00:00 AM

H
Travel Nurse RN - Psychiatric - $2,025 per week
  • Hiring Now!
  • Augusta, GA
  • Supplemental Health Care is seeking a travel nurse RN Psychiatric for a travel nursing job in Augusta, Georgia. Job Desc...
  • 4/20/2024 12:00:00 AM

H
Travel Nurse RN - Med Surg - $1,735 per week
  • Hiring Now!
  • Aiken, SC
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Aiken, South Carolina. Job De...
  • 4/20/2024 12:00:00 AM

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst, Sr. jobs
$62,511 to $84,758
Augusta, Georgia area prices
were up 1.5% from a year ago