Contact Center Traffic and Scheduling Analyst, Sr. jobs in Bangor, ME

Breaking the Cycle of Poverty…Our mission is to empower America’s at-risk youth by providing the career training and life skills needed to build and sustain a brighter future.

The Records Analyst is responsible for the maintenance of trainee records and provides reports in accordance with DOL rules and regulations.

• Supports the Career Development Services System (CDSS) as it relates to individual position, department and overall Center goals.
• Prepares folders for new arrivals. Prints arrival list, labels, ETA 6-106 form, etc. Pulls medical questionnaire and copies 652 for Health Services. Seals any court information.
• Maintains accurate files for all trainees by scanning documentation into the E-folder and filing required documentation into files.
• Returns “no show” and withdrawn folders to Employability Assurance.
• Prints various form/reports for other departments, e.g. safe arrival letters, UA letters, etc.
• Enters routine information in the computer daily as it relates to trainee activities.
• Assists with maintaining accurate student accountability.
• Collects, enters and files clothing receipts.

Minimum: High school graduate or equivalent. Two years related experience to include exposure to record keeping, data entry, etc.

Preferred: Advanced business college coursework.

Knowledge Required: Ability to proficiently operate a personal computer. Working knowledge of word processing and math spreadsheet software applications. Good organizational skills. Excellent communication skills, both oral and written. Aptitude for mathematical computation. Thorough knowledge of office procedures; ability to perform without immediate and constant supervision

All post offer candidates must complete and pass a background check and drug screen.

CSD is a leader in workforce development operating Job Corps centers throughout the U.S. since 1964 and is proud to be an Equal Opportunity /Affirmative Action / Female / Minority / Disabled / Veteran Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, child-birth, or related medical conditions), national origin, ancestry, age, disability, family care status, veteran status, marital status, military status, sexual orientation, gender identity, or any other characteristic protected by law. CSD makes reasonable accommodation for persons with disabilities to apply for employment.

Job Type: Full-time

Pay: $17.25 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person