Contact Center Traffic and Scheduling Analyst, Sr. jobs in Modesto, CA

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst, Sr. ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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SR Finance Analyst
  • CRYSTAL CREAMERY INC
  • Modesto, CA FULL_TIME
  • Description

      

    Crystal Creamery is currently looking for a SR Finance Analyst
     

    Position Summary
     

    Reporting to the SR Manager of Supply Chain, the SR Finance Analyst will be responsible for analytics, general ledger, cost accounting, ERP maintenance, period close and reporting activities. The Finance Analyst will work closely with the SR Manager of Supply Chain Finance Manager, corporate accounting/finance team, hourly associates, and supply chain management. This is one of two similar positions in the Supply Chain Finance organization.

    We use SAP for general ledger, purchase orders and accounts payable. Bills of materials, inventory ledger, and warehouse management are on other platforms.

    Requirements

      

    Duties/Essential Job Functions 

    • Work with operations and finance to help develop the Annual Operating Plan and forecasts for all procurement, manufacturing, and distribution functions.

    • Perform P&L analysis and determine ways to reduce operating cost.

    · Analyzes financial data to identify current & future operating trends and to locate & resolve problem areas.

    · Perform month end close activities to ensure timely and accurate reporting.

    · Monitor and verify daily Inventory transactions for raw materials and finished goods.

    · Establish and maintain standard costs/BOMs and perform product costings.

    · Analyze monthly obsolete Packaging & Ingredient

    · Analyze Product Cost Transfers

    · Prepare accountability, yield, and utilization reports.

    · Compile, analyze & report spend variances to department leadership.

    · Develop strong personal and team relationships across a multitude of business stakeholders.

    · Balance Sheet account reconciliation.

    · Compile and analyze weekly & monthly operations reporting.

    · Prepare federal, state & local government required filings.

    · Develop & maintain KPI’s.

    · Ad hoc analysis and reporting.

     

    Qualifications:

    · Bachelor’s degree in accounting or finance from an accredited institution.

    · Minimum of 3 years’ experience in Food & Beverage or manufacturing industry as an Accountant or Analyst. Dairy experience a plus.

    · Inquisitive nature with enthusiasm for querying, analyzing, and presenting data.

    · Strong numerical/financial skill set and business acumen.

    · The ability to influence cross-functional team members.

    · Prefer experience with SAP, AS/400 applications, and report writer.

    · Superior Excel and organizational skills with the ability to multi-task.

    · Great attention to detail.

    · Ability to work independently or as a team member.

    · Self-starter with a sense of urgency and the ability to drive positive results in a complex and changing environment.

    · Effective organizational and time management skills. Ability to meet deadlines and manage challenges professionally and effectively.

    · Ability to work with accounting team members to achieve department goals and objectives.

     
     

    Crystal Creamery is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.

     
     

    We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Crystal Creamery is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process.  

     
     

    To apply please visit www.crystalcreamery.com. 

  • 21 Days Ago

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Sr. Analyst, FP&A - Modesto, CA
  • savemart
  • Modesto, CA FULL_TIME
  • The Senior FP&A Analyst’s responsibilities include assisting with the revenue planning process, analyzing financial statements and reports, developing complex financial models, and performing research...
  • 12 Days Ago

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Sr. Accountant Analyst - Modesto, CA
  • savemart
  • Modesto, CA FULL_TIME
  • The Senior Accountant Analyst provides high-level analysis and performs complex accounting tasks to ensure compliance with standards. The position is responsible to identify, analyze, and monitor issu...
  • 1 Month Ago

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Scheduling Specialist
  • Availability Professional Staffing
  • Oakdale, CA FULL_TIME
  • Scheduling SpecialistTemp to HireOakdale, CAComp: $22-$24/hrShifts: Day, Swing, Grave shifts Join our team as an Scheduling Specialist, where you'll play a crucial role in providing comprehensive admi...
  • 8 Days Ago

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Scheduling Specialist
  • Availability Professional Staffing
  • Oakdale, CA FULL_TIME
  • Scheduling SpecialistTemp to HireOakdale, CAComp: $22-$24/hrShifts: Day, Swing, Grave shifts Join our team as an Scheduling Specialist, where you'll play a crucial role in providing comprehensive admi...
  • 8 Days Ago

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Sr. Accountant Analyst - Modesto, CA - 1600 Yosemite Blvd., Modesto, CA 95350
  • savemart
  • Modesto, CA FULL_TIME
  • The Senior Accountant Analyst provides high-level analysis and performs complex accounting tasks to ensure compliance with standards. The position is responsible to identify, analyze, and monitor issu...
  • 15 Days Ago

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0 Contact Center Traffic and Scheduling Analyst, Sr. jobs found in Modesto, CA area

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Business Systems Analyst (OTM - Oracle Transportation Management)
  • Ssgnetwork
  • Modesto, CA
  • Location Modesto, CA No Remote **Exciting opportunity to work with a continuously growing company that is well-respected...
  • 4/18/2024 12:00:00 AM

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Business Systems Analyst (OTM - Oracle Transportation Management)
  • Fowlerplacement
  • Modesto, CA
  • Location Modesto, CA No Remote **Exciting opportunity to work with a continuously growing company that is well-respected...
  • 4/17/2024 12:00:00 AM

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Locum Tenens Physician Assistant - Cardiovascular/Cardiothoracic Surgery - $95 per hour
  • Hiring Now!
  • Modesto, CA
  • Jackson and Coker is seeking a Physician Assistant Cardiovascular/Cardiothoracic Surgery for a locum tenens job in Modes...
  • 4/16/2024 12:00:00 AM

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Travel Dosimetrist - $2,762 per week
  • Hiring Now!
  • Modesto, CA
  • LanceSoft is seeking a travel Dosimetrist for a travel job in Modesto, California. Job Description & Requirements Specia...
  • 4/16/2024 12:00:00 AM

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Travel Nurse RN - CVICU - $2,086 per week
  • Hiring Now!
  • Modesto, CA
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Modesto, California. Job Descrip...
  • 4/16/2024 12:00:00 AM

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Business Systems Analyst (OTM - Oracle Transportation Management)
  • Bridgewaypro
  • Modesto, CA
  • Location Modesto, CA No Remote **Exciting opportunity to work with a continuously growing company that is well-respected...
  • 4/16/2024 12:00:00 AM

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Business Systems Analyst (OTM - Oracle Transportation Management)
  • Premier Paths
  • Modesto, CA
  • Location Modesto, CA No Remote **Exciting opportunity to work with a continuously growing company that is well-respected...
  • 4/16/2024 12:00:00 AM

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Travel Physical Therapist - $2,462 per week
  • Hiring Now!
  • Modesto, CA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Modesto, California. Job Description...
  • 4/14/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst, Sr. jobs
$71,904 to $97,495
Modesto, California area prices
were up 2.5% from a year ago