Contact Center Traffic and Scheduling Analyst, Sr. jobs in Vineland, NJ

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst, Sr. ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Flagger
  • Traffic Plan
  • Buena, NJ FULL_TIME
  • Traffic Plan is Hiring Immediately for Flaggers

    Traffic Plan seeks Full Time Flaggers for traffic control. No experience required! Must have a valid driver's license and reliable vehicle. If interested, please fill out an application online at trafficplan.com.

    **Join now and earn a $2,000 bonus paid 30 days after your 6-month anniversary date**

    We Offer:

    • Weekly Pay
    • Overtime compensation after 8-hours/day
    • Company paid medical/dental premiums after 90 days of employment
    • Hi-Vis PPE & Radios Provided by Traffic Plan
    • Year-round work
    • Scheduled raises
    • Incentive bonuses(Up to $2,750 in your first year)
    • Employee Referral Program Bonuses
    • Paid holidays after 6 months of employment
    • Paid training and certification
    • Opportunity for advancement

    Responsibilities:

    • Controls movement of vehicular traffic.
    • Distributes traffic control signs & markers along site in designated pattern.
    • Controls movement of traffic through site using sign, hand, & flag signals.
    • Warns construction workers when approaching vehicle fails to heed signals to prevent accident & injury to workers.
    • Informs drivers of detour routes through construction sites.
    • Drive Company trucks as needed.

    Qualifications:

    • Valid Driver's License
    • Reliable Vehicle
    • Able to pass a drug test
    • Comfortable standing 8-12 hours a day in any kind of weather
    • Able to lift up to 50 pounds
    • While performing the duties of this job, the employee is regularly required to talk, hear, and understand the English language.
  • 11 Days Ago

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Flagger
  • Traffic Plan
  • Vineland, NJ FULL_TIME
  • Traffic Plan is Hiring Immediately for Flaggers Traffic Plan seeks Full Time Flaggers for traffic control. No experience required! Must have a valid driver's license and reliable vehicle. If intereste...
  • 11 Days Ago

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Flagger
  • Traffic Plan
  • Bridgeton, NJ FULL_TIME
  • Traffic Plan is Hiring Immediately for Flaggers Traffic Plan seeks Full Time Flaggers for traffic control. No experience required! Must have a valid driver's license and reliable vehicle. If intereste...
  • 12 Days Ago

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Flagger
  • Traffic Plan
  • Glassboro, NJ FULL_TIME
  • Traffic Plan is Hiring Immediately for Flaggers Traffic Plan seeks Full Time Flaggers for traffic control. No experience required! Must have a valid driver's license and reliable vehicle. If intereste...
  • 12 Days Ago

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Flagger
  • Traffic Plan
  • Winslow, NJ FULL_TIME
  • Traffic Plan is Hiring Immediately for Flaggers Traffic Plan seeks Full Time Flaggers for traffic control. No experience required! Must have a valid driver's license and reliable vehicle. If intereste...
  • 12 Days Ago

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Traffic Copy Coordinator Network
  • Univision
  • Newfield, NJ FULL_TIME
  • ABOUT THE ROLE & TEAM: Traffic Operations Center at Newfield, NJ is looking for a Copy Coordinator to join our team! This is an entry-level position in the exciting world of broadcasting! The Copy Coo...
  • 24 Days Ago

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0 Contact Center Traffic and Scheduling Analyst, Sr. jobs found in Vineland, NJ area

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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Jackson And Coker
  • Berlin, NJ
  • Job Description Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Voorhees, New Jersey. Job Descr...
  • 3/28/2024 12:00:00 AM

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Locum Tenens CRNA - Anesthesia - $175-200 per hour
  • Jackson And Coker
  • Clementon, NJ
  • Job Description Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Voorhees, New Jersey. Job Descr...
  • 3/28/2024 12:00:00 AM

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BSA Analyst
  • Contemporary Staffing Solutions
  • Sewell, NJ
  • Job Description Job Description Seeking a diligent and detail oriented BSA Analyst to join our client in Sewell, NJ! The...
  • 3/27/2024 12:00:00 AM

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Customer Experience Analyst
  • Department of Transportation
  • Atlantic City, NJ
  • ** Customer Experience Analyst** **Department of Transportation** ** Office of Information & Technology, Business Partne...
  • 3/27/2024 12:00:00 AM

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Travel CT Technologist - $2,404 per week
  • TRS Healthcare
  • Elmer, NJ
  • Supplemental Health Care is seeking a travel CT Technologist for a travel job in Elmer, New Jersey. Job Description & Re...
  • 3/27/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,202 per week
  • TRS Healthcare
  • Mullica Hill, NJ
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Harrison Township, New Jersey. ...
  • 3/27/2024 12:00:00 AM

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Behavior Specialist
  • Home Link Inc
  • Bridgeton, NJ
  • Job Description Job Description We are seeking a Behavior Specialist to join our team! You will provide ABA behavioral s...
  • 3/26/2024 12:00:00 AM

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Senior Mobile Engineer, iOS
  • Capital One
  • Atlantic City, NJ
  • Center 1 (19052), United States of America, McLean, Virginia Senior Mobile Engineer, iOS Do you love building and pionee...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 69.029 square miles (178.785 km2), including 68.424 square miles (177.218 km2) of land and 0.605 square miles (1.568 km2) of water (0.88%). Of all the municipalities in New Jersey to hold the label of City, Vineland is the largest in total area. (Hamilton Township in Atlantic County is the largest municipality in New Jersey in terms of land area. Galloway Township, also in Atlantic County, is the largest municipality in total area, including open water within its borders.) Vineland borders Deerfield Township, Millville,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst, Sr. jobs
$71,559 to $97,028
Vineland, New Jersey area prices
were up 1.5% from a year ago