Content Engineer - Web jobs in Charlotte, NC

Language Fluency: English (Required)

Work Shift:

Job Grade:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1. Provide in depth technical expertise and direction in the installation, configuration, security, auditing, development, and support of the Informatica PowerCenter services and systems.

2. Work closely with domain experts to understand business objectives to analyze functional requirements and assist with the design of systems architecture.

3. Coordinate, communicate and work in conjunction with all teams but not limited to architecture, infrastructure, storage, database, networking, auditing, cyber security, code development, deployments, change planning and implementation, and disaster recovery.

4. For project and BAU efforts:

• Assist the Solution Architects as required; contribute to the development of Infrastructure Blueprints (IBP, High level and Low level designs).
• Perform project initiation activities including general requirements gathering and documentation, contributing to project status meetings.
• Provide project manager/planner with the appropriate tasks, dependencies, and durations when involved in the planning phase of the project.
• Perform what is required to deliver tasks on time, assuming dependencies are met. 
• Represent the web engineering Informatica admins team in a professional and productive manner when on work effort meetings; providing status updates and value add information relative to the effort. 
• Identify and communicate project complications or roadblocks in a manner to reduce delays to project timelines.
• Develop and cultivate strong relationships with internal CT&O teams to maximize cooperation and collaboration to achieve optimal outcome and value return from within Web Engineering Informatica team to Truist associates.
• Provide in depth technical expertise and direction in the development and support of Informatica services and systems; serve as systems integrator.
• Serve as a mentor where appropriate.

5. Assist production engineering with system tuning, optimization maintenance and support of the applications within the production environment.

6. Provide escalation support for the Change, Release, Incident, Request and Configuration Management processes for Truist’s Informatica technologies and services.

7. Develop and maintain documentation for assigned initiatives and supporting infrastructure.

8. Develop expertise in management tools, working closely with peers and customers to determine their strategic information requirements and to measure performance against expectations.

9. Serve as a mentor to team members, assisting with learning processes, procedures, and standards within the web team and providing guidance on work efforts.

10. Serve as the Informatica PowerCenter resource on POC work, reporting the results and recommendations to management.

11. Develop and maintain written standards to be approved for use on Informatica implementations at Truist.

12. Stay abreast of industry developments and solutions that deal with Informatica PowerCenter/middleware-based solutions.

13. Maintain platform roadmaps, keeping information current relating to version management and support information such as end of support (EOS) and end of life (EOL).

14. Collaborate and partner with peer teams to identify risk and security gaps and concerns.  Develop remediation plans to present to management including costs, required resources and timelines.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree in Computer Science, CIS, or related field
2. Seven to ten years of experience in Informatica PowerCenter middleware technologies, on prem VM based solutions, (PowerCenter, PowerExchange, DataQuality)
3. Three to five years of experience in cloud implementations of Informatica PowerCenter
4. Experience with the installation, configuration, and integration of multi-environment deployments in these product areas.

• Product Areas:
  • Informatica PowerCenter
  • Informatica Power Exchange
  • Informatica Data Quality
  • Informatica Address Doctor/Salesforce
  • Database client installations (DB2, Oracle, SQLServer)
  • Java

5. Collaborate and partner with peer teams to identify risk and security gaps and concerns and develop remediation plans to present to management including costs, required resources and timelines.

6. Demonstrated ability to plan, organize, troubleshoot, and execute with strong problem-solving skills.

7. Demonstrated ability to cooperate with other related work teams across geographically dispersed locations.

8. Provide excellent customer service, oral and written communication within a business and technical context, with ability to present technology requests and designs to associates and management.

9. Actual experience with security technologies.

10. Actual experience with Load Balance and Fire Wall technologies.

11. Proficient in Unix programming/script languages and ability to develop systems and program interfaces.

12. Knowledge of Red Hat, AIX, and Windows Operating Systems.

Preferred Qualifications:
1. Master's Degree in Computer Science, CIS, or related field
2. Seven to ten years of IT experience developing and implementing business systems within an organization
3. Five to seven years of experience working with defect or incident tracking software
4. Five to seven years of experience writing technical documentation in a software development environment.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.