Content Specialist jobs in Fayetteville, NC

Position Overview

Examples of Duties

• Captures, processes and edits video content from County events and departments for distribution through the County’s television channel, website, social media and other channels. Processes video content for inclusion on the County’s television channel
• Serves as the primary contact for content on the organization’s website and employee Intranet
• Works with County departments and management to develop, update and maintain content for the internet and Intranet portals, forms, and structures in accordance with the organization’s needs
• Ensures compliance with organization policies, procedures, and ethical standards regarding website design and use
• Provides guidance and recommendations as necessary to produce professional and relevant website content
• Works with departments to address accessibility and ADA compliance issues on website
• Ensures all applicable state and federal laws and regulations including data security, privacy, and intellectual property laws are followed
• Assists with production of regular Board of Commissioners meetings and serves as backup production manager for County’s television channel
• Works with the Communication and Outreach Coordinators to assist in maintaining updated and relevant content on the county television channel, CCNCTV
• Offers technical assistance, training and consultation to multimedia content contributors and other County staff to ensure their messages and initiatives most fully impact their target audiences
• Provides basic assistance to employees related to the use and maintenance of the website(s) through one-on-one support, user guides, and training sessions
• Collaborates with Innovation & Technology Services to collect and analyze web analytics and similar data; adjusts content routinely to market all aspects of county government services and needs; ensures content is relevant, accurate, and current

Minimum Qualifications

Knowledge, Skills and Abilities

• Knowledge of video collection, processing, and editing
• Knowledge of website content management, analytics, design, and best practices and standards
• Knowledge of or ability to quickly learn web content management systems, applications, and tools used by the organization
• Skilled in verbal and written communication
• Skilled with Microsoft Office Suite and related software
• Ability to maintain effective working relationships with officials, management, department heads, and other employees
• Ability to audit and regularly review existing website, employee Intranet, CCNCTV television channel, and other multimedia content to ensure information is timely and effective, reworking content as needed to improve the end user’s experience
• Ability to ensure websites and CCNCTV television channel are updated as needed during emergencies and at other times