Content Specialist jobs in San Antonio, TX

Duties

Provides a full range of administrative and operational support to the Force Support Knowledge Center (FSKC) Learning Management System (LMS) Platform and Blackboard (Bb) e-learning platform. Administers the LMS/Bb help desk function to include setting permission groups and password restoration for Unit Training Managers and Bb student enrollment ensuring customers' needs are met. Responsible for producing a wide range of interactive online e-learning products, Using Instructional System Design concepts and methods to conduct in-depth concise learning content analysis, determine and establish performance learning objectives, and presentation methods working within identified budget constraints. Administers virtual registration process for on-line and in-residence courses for AFSVC/SVXT. Creates new products using existing content files and resource files and deletes or reorganizes content to accommodate desired course length and learning objectives. Makes revisions to on-line course material as required based on internal/external customer feedback. Ensures production of course content remains on schedule, corrections and changes are approved by competent authority and are incorporated into the final product. Administers tasks and tracks data associated with the LMS/Bb to provide reporting on usage and course completion. Partners with industry developing professional training and certification programs. Assists with AFSVC strategic plan initiatives. Analyzes, designs, develops, implements, and evaluates training programs, materials, training methods, and training aids for the professional development of Force Support Squadron (FSS) activity managers, assistant managers, and flight chiefs. Establishes, conducts, and evaluates special training and education programs for AFSVC staff to aid in their development and professional growth. Provides consultation to other AFSVC personnel in determining course content development for activity specific training programs, to include developing objectives, student outcomes, classroom materials, training methods, student evaluation methods, and program evaluations. Conducts analysis of training to advise leadership on matters such as training effectiveness, training program initiatives, and status of current training programs. Conducts classroom instruction to include lecture, hands-on-performance, guide case analysis, and computer-generated programs.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12289504

Requirements

Conditions of Employment

• This position requires the incumbent to complete a background investigation with favorable results.

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
  

  • Resume

  
  
  Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  
  Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  
  As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  
  NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

• How to Apply

  To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  
  The complete application package must be submitted by 11:59 PM (EST) on 02/09/2024 to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
  
  It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  
  Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
  
  To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

  
  

  Agency contact information

  AFSVC HQ NAF HR Office

  Email

  902fss.fsmh.902fssnafhumanresources@us.af.mil

  Address

  AFSVC Plans and Force Management
  AFSVC/SVX, 2261 Hughes Ave, Suite #156
  Lackland AFB, TX 78236-9852
  US

  Next steps

  If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
  

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.