Content Specialist, Sr. jobs in Cedar Falls, IA

Content Specialist, Sr. curates content used for a variety of web, mobile, and other platforms. Researches, coordinates, edits, and integrates the work of writers and designers to produce layouts that meet established branding and style guidelines. Being a Content Specialist, Sr. organizes content in a way that makes sense/is most useful for target customers. Stays up-to-date on best practices and make recommendations for content strategy. Additionally, Content Specialist, Sr. analyzes content needs and studies content consumption data to optimize content. Identifies and tracks metrics to measure the success of content curation efforts. Develops a schedule for updates, archiving, and ongoing production of content. Requires a bachelor's degree. Typically reports to a manager. The Content Specialist, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Content Specialist, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. Credit Card Ops Specialist
  • MidWestOne Bank
  • Cedar, IA FULL_TIME
  • Overview

    *Open to any location in Iowa footprint*

     

    At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

     

    This position is an intermediate-level role for the department. The Sr. Credit Card Operations Specialist is responsible for the day-to-day operations and accounting of the department with customer-centric care being at the core of their performance strategy. Through the practice of pre-defined service standards, this position’s focus is systems support, reconciling accounts, serving customers, preparing reports, and monitoring processes to ensure we are providing a strong customer experience.

    Responsibilities

    • Serves as a liaison with credit card vendors, along with management, completes necessary paperwork for system updates and troubleshoots system-related issues.
    • Monitors system-generated reports and reconciles transactions posting to checking and general ledger accounts for the department. This includes identifying, researching, and clearing of discrepancies in a timely manner.
    • Conducts time-sensitive maintenance relating to consumer and business customer requests, including the posting and handling of payments, with accuracy. Obtains necessary information to complete customer files as required by policy and regulation.
    • Proactively monitors card disputes and/or fraud claims ensuring the timely and compliant delivery of services from third-party dispute resolution vendor.
    • Identifies and analyzes service issues, resolving them to the customer’s satisfaction in accordance with bank-wide and department standards. Uses all resources to escalate and resolve complex issues.
    • Addresses, research, and responds to customer complaints, documenting the resolution per Bank’s policy.
    • Prepares, distributes, and submits (when applicable) monthly and quarterly reports to team members and credit card vendors.
    • Represents the bank in a professional manner. Communicates effectively in verbal and written communications.
    • Serves as backup to Lead Credit Card Services Specialist.
    • Additional duties as assigned

     

    The Perks!

    • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
    • Career development and continuous learning opportunities
    • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
    • 100% vested 401(k) Retirement Plan with company match
    • Medical, Dental, and Vision insurance
    • Flex spending plan & Health savings accounts with employer contribution
    • Student Loan Debt Reduction Program & Tuition Assistance Plan
    • Employee Stock Ownership Plan
    • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
    • Employer provided long term and short term disability insurance
    • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
    • Wellness Program
    • Free banking services and other financial services discounts
    • Take Your Dog to Work Day in June
    • Employee Rally Day- a day of celebration and recognition!

    Qualifications

    • Associates degree or equivalent combination of education and related work experience
    • Three to five years of banking experience preferred.
    • A working knowledge of credit card issuance programs.

     

    We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

     

    Now that you know more about us and the position, next step is for you apply so we can learn about you!

  • 2 Months Ago

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Sr. HR Generalist
  • Impact Solutions Inc
  • Marshalltown, IA FULL_TIME
  • this person will participate heavily with the operations team. Under limited supervision, administers human resources policies and procedures that cover two or more functional areas. Collects and anal...
  • 10 Days Ago

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Sr. QC Associate
  • Zoetis, Inc
  • Charles, IA FULL_TIME
  • States considered:Role DescriptionPOSITION SUMMARY:The QC Systems Specialist will be specializing in material and vendor management for the QC department with oversight and consideration to the depart...
  • 15 Days Ago

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Sr. Project Manager
  • Dean Snyder Construction Co
  • Clear, IA FULL_TIME
  • What We Offer:Benefit Package (Medical, Dental. Life, short term and long-term disability ins. Etc.)Competitive wagesEmployee Stock Ownership Plan (ESOP)Retirement Savings program (401k) with employer...
  • 15 Days Ago

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Sr. Manager, Regional Operations
  • Lennox International
  • Marshalltown, IA OTHER
  • Company Overview Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainab...
  • 1 Month Ago

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Specialist
  • Cargill
  • Mason, IA FULL_TIME
  • Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the ...
  • 22 Days Ago

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0 Content Specialist, Sr. jobs found in Cedar Falls, IA area

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Devops Engineer
  • Syms Strategic Group, LLC (SSG)
  • Waterloo, IA
  • Syms Strategic Group (SSG) is seeking a talented DevOps Engineer Please join SSG on this large, highly complex nationwid...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,809 per week
  • PRN Healthcare
  • Waterloo, IA
  • Atlas MedStaff is seeking a travel nurse RN Med Surg for a travel nursing job in Waterloo, Iowa. Job Description & Requi...
  • 3/28/2024 12:00:00 AM

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Substitute Teacher - Cedar Falls School District
  • Cedar Falls Community School District
  • Cedar Falls, IA
  • Each teacher shall be under the direction of the superintendent of schools or designee, and shall be immediately respons...
  • 3/28/2024 12:00:00 AM

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Communications Specialist II
  • Three Point Solutions
  • Waterloo, IA
  • Job Description Job Description Job Title: Communications Specialist II- 39470- John Deere Description: Uses various com...
  • 3/27/2024 12:00:00 AM

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Tourism Intern (Social Media)
  • City Of Cedar Falls
  • Cedar Falls, IA
  • TOURISM INTERN (Social Media) Cedar Falls Tourism is seeking candidates interested in travel, storytelling and social me...
  • 3/25/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,809 per week
  • Atlas MedStaff
  • Waterloo, IA
  • Atlas MedStaff is seeking a travel nurse RN Med Surg for a travel nursing job in Waterloo, Iowa. Job Description & Requi...
  • 3/25/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,473 per week
  • Stability Healthcare
  • Waterloo, IA
  • TotalMed Allied is seeking a travel Ultrasound Technologist for a travel job in Waterloo, Iowa. Job Description & Requir...
  • 3/24/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,239 per week
  • TRS Healthcare
  • Waterloo, IA
  • Atlas MedStaff is seeking a travel Ultrasound Technologist for a travel job in Waterloo, Iowa. Job Description & Require...
  • 3/24/2024 12:00:00 AM

Cedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2010 census, the city population was 39,260. It is home to the University of Northern Iowa, a public university. Cedar Falls is located at 42°31′24″N 92°26′45″W / 42.52333°N 92.44583°W / 42.52333; -92.44583 (42.523520, −92.446402). According to the United States Census Bureau, the city has a total area of 29.61 square miles (76.69 km2), of which, 28.75 square miles (74.46 km2) is land and 0.86 square miles (2.23 km2) is water. Natural forest, prairie and wetland areas are found within the city limits at the Hartma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Content Specialist, Sr. jobs
$60,996 to $77,442
Cedar Falls, Iowa area prices
were up 0.8% from a year ago

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