Content Specialist, Sr. jobs in Duluth, MN

Job Summary

The L&D Specialist for Operations must be a independently driven person who has a proven background in building educational/training structures from the ground up.  The L&D Specialist for this area authors, develops, reviews, releases, and delivers curricula to all areas of the Operations Team in our Duluth and Grand Forks locations.  The L&D Specialist for Operations enhances the competencies of individual employees by designing and conducting process and training programs that will boost employee’s workplace performance in alliance with company’s core values. The essential learning objective is to provide our members in the Operations area with a solid understanding in the application of policies, procedures, and best practices in engineering design, FAA certification, and program management.  This position requires a professional with a strong background in quality assurance, engineering, supply chain/procurement or program management, training, and instructional design.

Duties and Responsibilities/Essential Functions

• Collaborates with Operations leadership, subject matter experts, and stakeholders to ensure timely and accurate deliverables.
• Facilitates on-boarding of Production employees focusing on areas such as quality assurance, engineering, supply chain, procurement.
• Consult subject matter experts to determine needs and elicit content.
• Develops and revises curricula related to Operational processes; the policies/procedures/best practices of engineering design, FAA certification, and program management.
• Builds annual training program and prepare teaching plans.
• Designs, develops, and produces training materials including printed, visual, and electronic media.
• Develops eLearning curriculum and content using appropriate authoring tools.
• Delivers training content.
• Periodically review and update content to ensure that they reflect any changes.
• Assesses training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
• Stays abreast of the new trends and tools in employee development.
• Supports administration of our Learning Management System (LMS), including enrolling users and assigning curriculum and courses.
• Supports administration of other forums for learning such as topical communities-of-practice.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Knowledge of instructional design theory and learning principles.
• Knowledge of training methods, tools and techniques, including those applicable to instructor-led and self-paced, virtual and face-to-face, synchronous and asynchronous.
• Adequate knowledge of learning management software.
• Familiarity with talent management and succession planning.
• Demonstrated competency transforming subject matter expert interviews into content.
• Analytical, problem solving, and decision-making skills, including the ability to comprehensively analyze and interpret policies, procedures and situations in a multifaceted way and possess strong problem-solving skills to develop innovative solutions to complex issues.
• Excellent verbal and written skills including ability to communicate process and training related content to groups and individuals.
• Proficiency in MS Office software.
• Broad knowledge in best practices for online and digital learning.
• Ability to present complex information to a variety of audiences.
• Ability to use Learning Management Systems
• Able to perform classroom training: virtual and live environments.
• Ability to establish project plans, regularly monitor and track progress on work projects, and ensure appropriate communications with project partners.
• Must be able to demonstrate the ability to read, write and speak the English language.

Education and/or Experience:

• Experience in one or more of the following areas in manufacturing quality assurance/engineering, manufacturing engineering, supply chain functions and roles, procurement such as materials handling, production control
• BS or BA degree (preferably in a technical, training, or lean discipline) or proven work experience relevant to the area.
• Experience with PTC Windchill is preferred.
• Experience with UKG LMS is preferred.
• Experience with one or more of the following software iSeries, Solumina, ERP, Creo, Visio, Azure, Articulate 360, Canva is preferred.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.  Duties, responsibilities and activities may change at any time with or without notice.  Work beyond 40 hours per week may be required. 

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity.  Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.