Cook Supervisor - Casino jobs in Montgomery, AL

Cook Supervisor - Casino oversees the daily activities of the line cooks. May cover stations as needed. Being a Cook Supervisor - Casino ensures recipe integrity, meal quality, and customer satisfaction. May require a bachelor's degree in area of specialty. Additionally, Cook Supervisor - Casino typically reports to a manager. The Cook Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cook Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Concierge
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT: 4:30 PM - 1:00 AM Shifts can vary based on needs.

    Job Overview:
    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program. This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service. All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose:
    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System:
    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities:
    Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    Utilize software applications/systems to maximum effectiveness
    Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    Identify new VIP’s to the Casino Marketing team to assist in building relationships
    Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    Be proactive with incidents and issues, ensuring resolution with team members and guests
    Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    Stay informed about all property and brand events, initiatives, and services
    Adhere to regulatory, departmental and company policies in an ethical manner
    Teamwork: Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    Maintains confidentiality of all player accounts and company information
    Other duties as assigned

    Job Requirements: (please ensure you meet the listed requirements prior to applying)
    High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
    Must be twenty-one (21) years of age or older
    Bachelor’s Degree in related field- preferred
    One (1) year working in a Casino environment– required
    Must successfully pass job interview, including a guest service audition and obtain the “Gold Pass”– required
    Working knowledge of Opera, CMP, or comparable programs– required
    Working knowledge of MS Word, Excel, and Outlook or comparable programs– preferred
    Two (2) years Casino Marketing or VIP Services experience– preferred
    Experience in similar casino resort setting– preferred
    Professional appearance is mandatory at all times
    Must have great communication skills, verbal and written, and high energy
    Ability to observe and recall details and effective decision-making, social and organizational skills.
    Able to handle guest service issues in a professional manner in an effort to ensure future visits
    Willing and able to work odd or irregular hours including nights, weekends, and holidays
    Willing to travel and participate in training as recommended or required
    Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
    Must have willingness and ability to work in a smoke/secondary smoke environment

    NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
    On-line applications are accepted at http://www.windcreekhospitality.com/Careers . For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

    Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
    Location
    Wetumpka, AL

    Department
    Casino Marketing

    Shift
    Evenings

    Type
    Full-Time

    Date Posted
    12/8/2023

    Date Closing
    1/8/2024

    Positions
    1
  • 3 Months Ago

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QSR Training Manager
  • Cook Out Restaurants
  • Prattville, AL FULL_TIME
  • Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. We have a fast paced and upbeat work...
  • 9 Days Ago

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Project Superintendent
  • Bullard-Cook, Inc.
  • Montgomery, AL FULL_TIME
  • Duties and Responsibilities: The Project Superintendent is responsible for supervision and management of the construction, installation and turnover of commercial and government projects. Essential ab...
  • 10 Days Ago

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General Manager (GM)
  • Cook Out Restaurants
  • Troy, AL FULL_TIME
  • Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. We have a fast paced and upbeat work...
  • 11 Days Ago

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Hourly Manager
  • Cook Out Restaurants
  • Troy, AL FULL_TIME
  • Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. We have a fast paced and upbeat work...
  • 12 Days Ago

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PMGM
  • Cook Out Restaurants
  • Troy, AL FULL_TIME
  • Cook Out is one of the fastest growing companies in the QSR business. We are experiencing record growth and are looking for hard working Managers to join our team. We have a fast paced and upbeat work...
  • 3 Days Ago

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0 Cook Supervisor - Casino jobs found in Montgomery, AL area

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Production Supervisor (6:50pm-7am)
  • Genpak LLC
  • Montgomery, AL
  • Production Supervisor JOB DESCRIPTION REPORTS TO: Production Manager DIRECT REPORTS: Machine Operators (extrusion and/or...
  • 3/18/2024 12:00:00 AM

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Histology Supervisor
  • Baptist Health
  • Montgomery, AL
  • Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outp...
  • 3/17/2024 12:00:00 AM

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Housekeeping Supervisor
  • Atrium Hospitality
  • Montgomery, AL
  • Hotel: Montgomery Embassy Suites Housekeeping Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciat...
  • 3/17/2024 12:00:00 AM

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Nurse Supervisor
  • Encompass Health
  • Montgomery, AL
  • Sign On Bonus $10,000 Full time 36 hour one week and 48 hours the next week. 12 hour shift 6am-630pm every other weekend...
  • 3/16/2024 12:00:00 AM

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Supervisor - RDE (Warehouse)
  • Hyundai Mobis
  • Montgomery, AL
  • Overview: The Warehouse Supervisor is responsible for data collection and analysis of key warehouse processes: Receiving...
  • 3/16/2024 12:00:00 AM

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Converting Supervisor
  • Lincoln Search Consultants
  • Montgomery, AL
  • Opportunity summary: As a Manufacturing Supervisor, you will be responsible for the safe and efficient operations of pro...
  • 3/16/2024 12:00:00 AM

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Module Maintenance Supervisor
  • Mobis Alabama, LLC
  • Montgomery, AL
  • Job Description Job Description Position Title/Role: Module Maintenance Supervisor Department/WG Module Maintenance Repo...
  • 3/16/2024 12:00:00 AM

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Production Supervisor
  • Cintas
  • Montgomery, AL
  • **Requisition Number:** 167179 **Job Description** Cintas is seeking a Production Supervisor to lead and direct our Prod...
  • 3/15/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cook Supervisor - Casino jobs
$31,135 to $57,835
Montgomery, Alabama area prices
were up 1.3% from a year ago

Cook Supervisor - Casino in New Britain, CT
Jumer's Casino & Hotel - Looking for skilled line cooks & supervisors.
February 11, 2020