Job Description

Seeking self-motivated individual to provide program support for recruiting, marketing, admissions, advising, evaluation, and other support related to academic programs (undergraduate and graduate) in Virginia Tech's Department of Agricultural, Leadership, and Community Education. Academic Advisors are expected to possess extensive knowledge about academic programs, policies, procedures, and student support services within the scope of their responsibilities.

Responsibilities of this position include, but are not limited to:

• Assist the department's Undergraduate and Graduate Directors with academic program management such as data tracking, reports, class planning, and general institutional record keeping.
• Maintain program's admission and enrollment tracking, including assistance with Food and Food and Agricultural Education Information System (FAEIS) Survey preparation, as well as the entrance and exit survey data for enrolled students.
• Serve as the primary point of contact for admissions/applicant inquiries, including representing the department at recruiting events and co-leading the department's ambassador program.
• Monitor the complete admissions life-cycle for applications, including tracking admissions data on application materials received, responding to prospective inquires, and reaching out to applicants for missing materials.
• Distribute communication content (print and digital) to prospective and current students, and maintaining systems related to that distribution (e.g., student listservs).
• Provide support to the First Year Experience and Senior Seminar courses as a component of academic advising.
• Fulfill other duties as assigned.

Required Qualifications

Master's degree in a relevant field (agricultural education, agricultural communications, agricultural science, extension, education, etc.) or advanced training and work experience;
Program support experience in an academic or professional office environment; Demonstrated organizational skills with the ability to meet deadlines; Proficiency with Microsoft Office Excel and Word; Exceptional interpersonal and excellent communication skills with the ability to work well in a team and with the public.

Preferred Qualifications

Experience in a higher education and admissions environment; Proficiency with SLATE Customer Relationship Management (CRM) or similar program; Working knowledge of university academic, fiscal and operational policies and procedures; Experience in handling student records in student database such as Banner and/or Navigate; Experience working with an online academic program of study.

Appointment Type

Restricted

Salary Information

Commensurate with Experience

Review Date

04/28/2024

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Dr. Donna Westfall-Rudd at mooredm@vt.edu during regular business hours at least 10 business days prior to the event.

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