- A minimum of 3 years of relevant experience required.
- College degree (business, sales, construction) preferred.
- Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks. Respects Company assets.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Understands and remembers all written and verbal instructions. Carries out instructions accurately.
- Deals with adversity in a professional manner. Works effectively with co-workers, sharing credit when appropriate.
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Uses personal and company tools/resources effectively. Demonstrates troubleshooting aptitude by thinking through problems.
- Proficient in the use of basic Microsoft applications, Lotus Notes, Web-browsers, and must be able to develop functional ability in the use of proprietary software.
- Reconcile electronic charge transactions.
- Answer telephone and direct calls to correct individuals or departments.
- Assist customers when necessary.
- Develop sales proposals and/or presentations from customer inquiries.
- Maintain adequate product knowledge of equipment & Allied products.
- Research equipment, parts, or Allied products to meet specialized customer requirements.
- Respond to customer inquiries regarding equipment & Allies products.
- Schedule, dispatch, and route vehicles for transport of equipment and Allied products.
- Support sales staff demonstration and sales agreements.
- Coordinate with shop staff regarding repair status and availability of equipment.
- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
- Respond to all customer requests in a professional and courteous, timely and responsive manner.
- Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
- Supports the organization's mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, training, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
- Maintain a clean, safe working environment.
- Communicate effectively, verbally and in writing.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be able to work independently and/or with others in a team environment.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
- Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Able to lift up to 20-50 pounds occasionally.
Listing is current as of Dec 25, 2023 04:45 PM