Counter and Rental Clerk jobs in Elkhart, IN

Objective

Responsibilities

• Develops high output rental and sales of machinery.
• Develops marketing strategy to reach as wide a market as possible to expand MacAllister’s business.
• Conveys the highest quality customer service to all buyers and clients.
• Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements.
• Is required to dispatch trucks in a safe and efficient manner to meet customer needs.
• Maintains a safety conscious work environment both inside and outside of store.
• Answers in-coming customer phone calls quickly and efficiently.
• Assists with walk-in customers, outside sales force and other departments and works with dispatch to ensure rental orders are completed “on time”.
• Assist outside sales with quoting and proper filing of all documentation.
• Is responsible for opening and closing the store and the associated security.

Qualifications

• Knowledge, skills and abilities typically acquired through a high school education with technical training.
• Minimum of 3 years selling experience.
• High school equivalency math skills required
• Mechanical troubleshooting experience is very helpful
• Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas
• Excellent interpersonal and customer service skills
• Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills
• Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
• A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery
• Strong leadership skills such as creative thinking, decision making and goal setting
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
• Must be able to lift 70 pounds on an as needed basis in order to assist customers with products
• Must be able to operate all equipment safely