Counter and Rental Clerk jobs in Grand Forks, ND

Are you a go-getter who enjoys working outdoors, but doesn’t mind a little time in ‘the shop’ doing small repairs and maintenance? Do you consider yourself a go-getter who provides excellent customer service? Are you looking to join a stable and growing family-owned company where you can enjoy having evenings, most weekends, and holidays off? If these sound like you, then Acme Tools is eager to welcome you to our team!

Our team is looking for a part-time Rental Associate to join our crew at our store in Grand Forks, ND. Our Rental Associate position offers a competitive starting wage of $18 /hour, coupled with various benefits and perks. You’ll enjoy employee discounts, our employee referral program, access to medical and dependent care flexible spending accounts, the option to enroll in traditional and Roth 401(k) plans, and a work environment where everyone takes pride in their work and can see their direct impact on the company.

ABOUT ACME TOOLS

For 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our locations throughout North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee-centric, family-friendly, community-involved, and growth-minded.

IN THE ROLE OF RENTAL ASSOCIATE

In the Rental Associate role, you provide exceptional customer service while managing rental equipment. You work to understand the customer’s needs, recommend the proper tools and equipment, and accurately manage rental contracts. You maintain professional communication with customers over the phone, through email, and in person, while providing clear instructions on equipment safety and operation and troubleshooting equipment issues. You also help load, unload, and organize rental equipment in the yard, inspect tools and equipment for damage, and record usage details. For administrative tasks, you create and close service orders and rental contracts, schedule ongoing equipment maintenance and follow up with daily reports for inventory management. Safety is essential, and Rental Associates prioritize safety standards while effectively and efficiently completing assigned tasks.

QUALIFICATIONS

• A valid Driver’s License with a clean driving record
• Computer skills and the willingness to learn new software
• Strong communication skills in person, over the phone, and through email
• The willingness to work indoors and outdoors in all seasons and the ability to work a rotating Saturday shift

PHYSICAL REQUIREMENTS

• Lift up to 70 lbs.
• Stand and walk for the duration of your shift
• Bend, squat, pull, push, and reach throughout your shift

Acme Tools is an equal opportunity employer.

Want to learn more about this position? Interested in our other career opportunities? Visit www.acmetools.jobs to see our available positions and apply today!

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