Credit Card Fraud Analyst jobs in Fort Wayne, IN

POSITION SUMMARY

Primarily responsible for BSA daily reporting, compliance review, and related activities as well as fraud investigation and prevention. Fraud duties will also include helping to protect members from scams, crime prevention measures, and directing fraud victims to the appropriate governmental agencies. Additionally responsible for fraud recovery and prosecution efforts. This individual must develop the confidence and skills to become proactive in crime fighting while making independent decisions to mitigate fraud risk for members and ProFed. Attributes must include attention to detail and a high level of accuracy. Requires an individual that possesses the communication skills necessary to educate members on scams and inquire about possible fraudulent activity.

QUALIFICATIONS

Requires knowledge of financial institution operations and the ability to learn the federal and state banking laws that impact those operations. Must be capable of effective, prompt, clear and concise response when special requests or unique circumstances arise and research is necessary. This individual must be detail oriented and able to communicate professionally with credit union staff, members and outside agencies. Must be able to maintain respect and professionalism as well as maintain the security and integrity of confidential documents and other sensitive information and details.

PHYSICAL REQUIREMENTS

Clear and effective communication abilities required. Must be able to view a terminal screen and operate a computer keyboard. Ability to travel between branch locations is required. Must be able to sit and stand for prolonged periods. Position may require light lifting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in monitoring Credit Union’s BSA compliance program and ensuring that internal controls and safeguards are adequate, effective, and properly maintained
• Complete reporting requirements and provide daily compliance with BSA and OFAC – including the review of daily reports and the filing of CTR’s and SAR’s and all other related reports as needed
• Assist in the completion of all additional BSA-related reports and documentation
• Report developments on significant BSA matters to the Assistant Vice President BSA and Fraud Prevention
• Work directly with outside agencies to assist with recovery and/or prosecution on fraudulent items
• Utilize various software packages to review member accounts containing questionable or unusual transactions and follow up as required
• Provide assistance as needed to branch staff and members
• Additional duties as assigned

ProFed is an EEO employer – M/F/Vets/Disabled