Credit Card Fraud Analyst jobs in Gresham, OR

Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Credit Card Member Specialist
  • OnPoint Community Credit Union
  • Portland, OR FULL_TIME
  • Overview
    The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance, and an expert level consultation on all aspects including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on existing disputes.

    This position has responsibility for additional credit card problem-solving, providing solutions and education for staff and members, processing credit card maintenance requests, and have a firm understanding of credit card systems, including vendor platforms are critical.

    The Credit Card Services Member Specialist will have a comprehensive understanding of Credit Union policies and procedures, and all credit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.

    Responsibilities
    • Oversees and works appropriate and timely handling of all credit card disputes and research, and ensures chargebacks are filed according to regulations.
    • Processing and performing required work activities based on Lost/Stolen card identification and reissuance, credit card balance refunds, credit card write-offs, and other control reports.
    • Evaluate credit card parameters, including research for declines and member desire for increased limit, discussing criteria required to increase limits and process to achieve same with the member.
    • Expected to represent the Card Services department as a credit card systems expert, including subject matter expertise and feedback on credit card vendor services and systems.
    • Serves as a primary point of contact for all credit card escalations by our members and internal partners.
    • Confident as a subject matter expert for all aspects of credit card functions, including development of credit card maintenance, servicing, and dispute procedures.
    Additional Responsibilities
    • Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
    • Provide professional, high-quality service to our members and all fellow employees.
    • Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
    • Effective time management and prioritization of tasks and assignments.
    Knowledge, Skills and Abilities
    • Strong verbal and written communication skills, ability to clearly document changes in procedures
    • Solid understanding of financial institution operations policies, procedures and applicable regulation
    • Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
    • Collaborative team-mentality combined with critical thinking; empowered to provide input
    • Strong desire and willingness to learn and then develop compliance-based procedures and practices for a credit card dispute team
    • Strong understanding in the practical application of member-related credit card functions and the inter-related systems that affect member’s credit card experience
    Qualifications
    • 4-6 years successful experience working in a financial institutions
    • 4-6 years of direct customer facing role
    • 4-6 years of demonstrated success in a member servicing role
    • 4-6 years experience with credit card systems and functions
    • Preferred 4-6 years understanding of RegZ dispute cycles
    • High school diploma or equivalent required.
    OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
  • Just Posted

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Fraud Strategy & Analytics Manager
  • Concora Credit Inc.
  • Beaverton, OR FULL_TIME
  • Overview We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to he...
  • 17 Days Ago

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Fraud Strategy & Analytics Manager
  • Concora Credit Inc.
  • Beaverton, OR FULL_TIME
  • Overview We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to he...
  • 1 Month Ago

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Fraud Specialist - ID Theft
  • First Technology Federal Credit Union
  • Hillsboro, OR FULL_TIME
  • The Fraud Specialist - ID Theft reviews suspicious applications and consumer outcries of ID Theft within the credit union and determines optimal resolution. This position conducts complex research aim...
  • 9 Days Ago

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Fraud Specialist, Triage
  • First Technology Federal Credit Union
  • Hillsboro, OR FULL_TIME
  • The Fraud Specialist on the Triage Team reviews suspicious and fraudulent activity (under established monetary threshold) within the credit union and determines optimal resolution (such as account res...
  • 1 Month Ago

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Card Services Associate
  • First Technology Federal Credit Union
  • Hillsboro, OR FULL_TIME
  • The Associate, Card Services – Operations handles internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Job Duties: Process, review, ...
  • 1 Month Ago

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0 Credit Card Fraud Analyst jobs found in Gresham, OR area

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Accountant
  • Department Of Energy
  • Portland, OR
  • Summary This position is located with Bonneville Power Administration, in Technical Accounting Group (FRT), Accounting a...
  • 4/24/2024 12:00:00 AM

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Accountant
  • NAVEX Global, Inc.
  • Lake Oswego, OR
  • It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and ...
  • 4/24/2024 12:00:00 AM

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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Jackson And Coker
  • Gresham, OR
  • Job Description Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Albany, Oregon.Job Description ...
  • 4/24/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (12 month roster) AMENDED
  • Department Of The Treasury
  • Portland, OR
  • Duties WHAT IS THE LBI - LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at:...
  • 4/24/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism
  • Gresham, OR
  • Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (AS...
  • 4/22/2024 12:00:00 AM

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Program and Management Analyst
  • Army Cecom
  • Gresham, OR
  • Job SummaryPlease limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be revie...
  • 4/22/2024 12:00:00 AM

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Sr. Credit Analyst
  • Unitus Community Credit Union
  • Portland, OR
  • Job Description Job Description At Unitus, each employee has an opportunity to make a difference for our members. The Sr...
  • 4/20/2024 12:00:00 AM

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Board Certified Behavior Analyst (Bcba)
  • Centria Autism
  • Gresham, OR
  • Centria Autism is the largest provider ofApplied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD...
  • 4/20/2024 12:00:00 AM

Gresham /ˈɡrɛʃəm/ is a city located in Multnomah County, Oregon, in the United States, immediately east of Portland. Though it began as a settlement in the mid-1800s, it was not officially incorporated as a city until 1905; it was named after Walter Quinton Gresham, the American Civil War general and United States Postmaster General. The city's early economy was sustained largely by farming, and by the mid-20th century the city experienced a population boom, growing from 4,000 residents to over 10,000 between 1960 and 1970. The population was 105,594 at the 2010 census, making Gresham the four...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Analyst jobs
$39,432 to $58,447
Gresham, Oregon area prices
were up 3.9% from a year ago

Credit Card Fraud Analyst in Cincinnati, OH
According to Credit Card Fraud Analysis Job Description, those who take up the job of a fraud analyst must have the skill and expertise to closely monitor all security events and prevent and detect fraud activities.
December 02, 2019
Credit Card Fraud Analyst in Ogden, UT
This is a common problem today, given the ubiquity of credit cards and how most people avoid cash, using only credit and debit accounts.
January 05, 2020
Credit Card Fraud Analyst in Springfield, MA
The Credit Card Fraud Analyst Job Description calls for monitoring the transactions done by credit card users, review the activities that seem to be suspicious, conduct further investigations and resolve the irregularities that are reported by the customers.
January 01, 2020