Credit Card Fraud Analyst jobs in Little Rock, AR

Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Fraud Analyst
  • Arkansas Federal Credit Union
  • Little Rock, AR FULL_TIME
  • Overview

    Working at Arkansas Federal Credit Union

     

     

    GENERAL DESCRIPTION OF POSITION

    The primary function of this position is to assist with developing and maintaining best practices to guard against and reduce financial fraud losses and crimes against Arkansas Federal, its members and employees. This includes stopping losses when possible and reducing losses when unavoidable by processing account transaction disputes submitted by accountholders.

     

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    1. Perform member dispute workflow including receipt, notification, documentation, investigation, and communication of outcome. This includes but is not limited to the following dispute types: ACH, ATM deposit, Debit Card, Credit Card and Check.2. Assist members directly or through frontline team members.3. Coach team members throughout the Credit Union on account transaction fraud. This is to include but is not limited to Debit Card, Credit Card, Check, ATM, ACH, identity theft and current scam trends.4. Work with Vendors for outsourced investigations and assist team members to communicate status or outcome of investigations.5. Work with fraud monitoring services to manage effective strategies and mitigate risk. This includes but is not limited to online banking flagged transfers, Verafin alerts, Advanced Fraud Systems, BI ACH Suspect Deposits, Sentry Alerts and CAMS alerts.6. Submit documentation to MasterCard for merchant disputes and outsourced fraud investigations.7. Issue member credits at appropriate time intervals based on regulatory requirements.8. Submit claim documentation to CUNA for Debit/Credit Fraud insurance.9. Perform the day to day process of the Red Flag Program. This includes but is not limited to working related reports, processing notifications of information compromise, reviewing Meridian Link account and loan fraud queues and making action recommendations as needed.10. Processing return deposit items. This includes but is not limited to placing holds on accounts pending debit from EFT, logging items, identifying trends, mailing out substitute checks, calling depositors, daily notifying branches of returned items and placing restriction on depositor accounts due to high risk behavior.11. Collaborate with EFT daily by reviewing checks accepted through mobile banking or ATM to ensure they are placed on hold or rejected as deemed necessary.12. Have good working knowledge of Reg E, UCC check return guidelines, Reg CC Holds and the Red Flag program.13. Manage General Ledger Accounts to ensure that balances due to written off are addressed within the appropriate timeframe.14. Manage Non-Fraud Credit for Merchant Disputes.15. Review compromised cards to ensure that vendors and team members have correctly blocked to avoid additional losses.16. Work with other Financial Institutions to complete investigations.17. Work with local law enforcement as necessary.18. Use Online banking back-office functions. Review and research large remote transfer requests to lessen fraud and losses. Remove members from online banking when deems an appropriate action due to member's behavior or risk to member. Requires contacting members for verification of bill pay requests when fraud alerts are received from vendor19. Review transactions in Compass/Zelle unblock members that failed IDV while trying to conduct a transfer through Zelle.20. Receive information on deposit items that are returned to AFCU unpaid through the Federal Reserve System. Place holds on funds to prevent additional losses before the checks are processed. Add warnings and/or informational notes to memberships that are exhibiting high risk transaction behavior. Email out information on the current day's RDIs to Service Centers. Request member's removal from AFCU Mobile Deposit when appropriate.21. Track and log all information related to the return deposit items for the purpose of reducing overall losses, spotting trends and reporting information to leadership.22. Perform any other related duties as required or assigned.

     

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

     

    EDUCATION AND EXPERIENCE

    • High school diploma or GED

    • 2 years of financial institution experience or equivalent

     

    EEO Statement

    Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

  • Just Posted

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AVP Fraud
  • Arkansas Federal Credit Union
  • Little Rock, AR FULL_TIME
  • Overview Working at Arkansas Federal Credit Union GENERAL DESCRIPTION OF POSITION This role will be responsible for the planning, development, management, operations and implementation of all account ...
  • 1 Month Ago

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IT Analyst
  • IT Analyst
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

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Preference Card Clinical Analyst
  • Baptist Health Arkansas
  • North Little Rock, AR FULL_TIME
  • Shift: Day Working Hours: 7:30AM - 4PM Summary: This position is responsible for creating, maintaining, auditing, and updating Epic OP time preference cards; ensuring accuracy of Epic OP time preferen...
  • 1 Month Ago

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CREDIT ANALYST II
  • First Horizon Bank
  • Little Rock, AR FULL_TIME
  • About Us First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and asso...
  • 19 Days Ago

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CREDIT ANALYST II
  • First Horizon
  • Little Rock, AR FULL_TIME
  • About UsFirst Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and assoc...
  • 23 Days Ago

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0 Credit Card Fraud Analyst jobs found in Little Rock, AR area

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Income Tax Analyst
  • Acxiom Corporation
  • Conway, AR
  • Acxiom is looking for an Income Tax Analyst to prepare and complete tax returns and reports involved with income tax, in...
  • 3/29/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,900 per week
  • PRN Healthcare
  • Little Rock, AR
  • Atlas MedStaff is seeking a travel nurse RN Med Surg for a travel nursing job in Little Rock, Arkansas. Job Description ...
  • 3/28/2024 12:00:00 AM

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Health Physicist
  • Department of Defense
  • Little Rock Air Force Base, AR
  • Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. This position will su...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Little Rock, AR
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Travel Nurse RN - Labor and Delivery - $2,020 per week
  • PRN Healthcare
  • Little Rock, AR
  • Atlas MedStaff is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Little Rock, Arkansas. Job De...
  • 3/27/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,819 per week
  • PRN Healthcare
  • Benton, AR
  • Atlas MedStaff is seeking a travel nurse RN Med Surg for a travel nursing job in Benton, Arkansas. Job Description & Req...
  • 3/27/2024 12:00:00 AM

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Senior Analyst- Model Validation (US REMOTE)
  • Ally
  • Little Rock, AR
  • **General information** **Ref #** 17030 **Remote?** Yes **Ally and Your Career** * Ally Financial only succeeds when its...
  • 3/26/2024 12:00:00 AM

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Supervisory Program Analyst (Team Manager) NTE 1 YR, MBE, MBP (12-month Roster) AMENDED
  • Department Of The Treasury
  • Little Rock, AR
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
  • 3/25/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Analyst jobs
$34,941 to $51,785
Little Rock, Arkansas area prices
were up 1.2% from a year ago

Credit Card Fraud Analyst in Cincinnati, OH
According to Credit Card Fraud Analysis Job Description, those who take up the job of a fraud analyst must have the skill and expertise to closely monitor all security events and prevent and detect fraud activities.
December 02, 2019
Credit Card Fraud Analyst in Ogden, UT
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Credit Card Fraud Analyst in Springfield, MA
The Credit Card Fraud Analyst Job Description calls for monitoring the transactions done by credit card users, review the activities that seem to be suspicious, conduct further investigations and resolve the irregularities that are reported by the customers.
January 01, 2020