Credit Card Fraud Analyst monitors suspicious transaction activities and resolves fraudulent activities. Contacts merchant and cardholders to verify charges and prevent loss. Being a Credit Card Fraud Analyst requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Credit Card Fraud Analyst works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Fraud Analyst typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Fraud Strategy & Analytics team works cross-functionally with Machine Learning, Product, Engineering, and Operations to combat fraudulent activities and to foster a safe platform.
We're hiring a new analyst to help support our team’s fraud monitoring and detection efforts and serve as a main point of contact for fraud escalations. Additionally, this role will work closely with our cross functional partners to help improve our fraud decisioning systems.
Monitor fraud across our network and serve as a point of contact for issues raised by other team members
Research emerging fraud trends by pulling data from our data warehouse and monitoring key fraud metrics
Quickly respond to fraud rings and work with our operations team to limit losses
Assist with development of our fraud monitoring strategy and identify any potential gaps
Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities
EXPERIENCE - Minimum 1 year of experience in Fraud Management or a related field preferred including prior experience with analytics
PRODUCT KNOWLEDGE - Passion to understand how the product works and how to change it to make it more effective
RESILIENCY - Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity
TECHNICAL SKILLS - Prior experience writing and analyzing SQL queries
COMMUNICATION - Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
MULTI-TASKING - Strong time management skills and the ability to handle multiple projects and priorities
EDUCATION - Bachelor’s degree in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired
INDUSTRY KNOWLEDGE - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development.
Pay Grade - USA28
Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.
USA Base Salary Range (CA, WA, NY, NJ, CT) per year:
Min: $121,000
Mid: $148,300
Max: $175,500
USA Base Salary Range (all other U.S. states) per year:
Min: $108,900
Mid: $133,400
Max: $157,900
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