Credit Card Fraud Investigator jobs in Beaumont, TX

Must be available Monday – Friday 8:30 am to 5:30 pm, normal schedule Monday – Friday 12:00pm – 5:30pm

POSITION SUMMARY
Responsible for fraud/plastic card operations, including processing and maintaining card base, data processing reports and
outage reports. Research and process credit and debit card adjustment, charge backs, and debit card fraud. Monitors reissue
for debit cards and purged account reports. Researches and resolves member problems and informs members of adjustment
corrections. Responsible for investigating alleged and identified fraud and crime against the Credit Union. Conducts research,
gathers information, interviews, and analyzes data. Completes related documents and reports. Assists law enforcement as
required. Handles insurance claims as necessary. Investigates all account fraud, acting quickly to prevent and mitigate risk
and loss to members and credit union. Support front-line operations staff and provide assistance as needed so that members
are well serviced. Provides professional, courteous, and timely service to members and support of personnel.

ESSENTIAL JOB DUTIES
Assumes responsibility for the efficient and effective performance of assigned plastics functions.

Assumes responsibility for the successful and professional investigation and resolution of crime and fraud against
the Credit Union.

Assumes responsibility for the accurate and timely performance of related clerical and support functions.

NON-ESSENTIAL JOB DUTIES
Assumes responsibility for establishing and maintaining effective and professional business relations with members,
governmental officials and trade contacts.

Assumes responsibility for establishing and maintaining effective coordination and working relationships with area
personnel and with management.

Assumes responsibility for related duties as required or assigned.

REQUIRED QUALIFICATIONS
Education/Certification:

Required Knowledge:

Experience Required:

Skills/Abilities:

Education/Certification: None

Preferred Knowledge:

Experience Preferred:

Skills/Abilities: None

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions (such as in a typical office).