Credit Card Fraud Investigator jobs in Norfolk, VA

You'll be responsible for: 

• While working in-person in a retail store in this customer-facing role, you’ll represent the brand of a Fortune 500 company, building brand awareness and customer loyalty.
• Playing a significant role supporting one of our largest sales programs in the U.S., generating new business opportunities and acquiring new credit card customers at one of America's largest retail chains. 
• Engaging and educating customers to provide excellent customers service while building brand loyalty, laying the foundation for a strong customer experience, and serving as an excellent brand ambassador. 
• Working independently at retail locations, maximizing sales while enhancing customers' in-store experience.
• Meeting and exceeding daily, weekly and monthly sales targets.
• Following policies and procedures around sales, operations, theft/fraud, health/safety, and more. 
• Working in close partnership with field leadership and other members of your regional team to increase sales and improve customer service. 

What you'll receive:

• Our Reps earn an hourly base plus uncapped bonuses. All in (hourly bonus) $40,000-$60,000 annually. Our top reps are earning $80,000-$100,000 per year!
• Ongoing training and development opportunities – we invest in our people!
• A very flexible schedule shifts and store locations you work!
• A comprehensive benefits package including Medical, Dental, Vision and Voluntary Term Life coverage for eligible employees.
• Paid breaks
• Continuous growth opportunities - show us how high you can fly!

You'll be a great fit if you have:

• An independent self-starter mentality who is personable and able to build strong rapport with strangers.
• Sales and/or customer service experience, especially within a retail setting.
• The ability to be self-motivated and work autonomously with an entrepreneurial, sales and customer service driven spirit. 
• A hunger to earn a higher income in an uncapped commission sales environment. 

A few notes:

• You will be working multiple stores within your geographical region and must have reliable transportation (personal vehicle, public transportation, etc.) to and from work.
• Travel options are available to high performers who are interested.
• Must be at least 18 years of age. 
• Must have the ability to move around a retail store for extended periods of time.
• Must follow Safety Protocols accordingly.
• We offer up to $800 for referral bonus 

Check us out on Instagram and our Website to learn more about us! 

Instagram - @we.are.kite

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