Credit Card Fraud Investigator jobs in Springfield, MO

Credit Card Fraud Investigator investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator typically reports to a supervisor or manager. The Credit Card Fraud Investigator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Credit Card Fraud Investigator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Fraud Investigator
  • QCR Holdings, Inc.
  • Springfield, MO FULL_TIME
  • QCR Holdings, Inc.

    Job Description

    TITLE: Fraud Investigator REPORTS TO: VP, Fraud Operations Officer

    DEPARTMENT: Operations LOCATION: TBD

    JOB SUMMARY:

    The Fraud Investigator will be responsible for the investigation and prevention of fraud and loss with respect to all QCRH banks and its clients.

    ESSENTIAL FUNCTIONS:

    • Maintains a high level of proficiency with the fraud monitoring systems.
    • Understanding of BSA/AML requirements, specifically around SAR filing requirements
    • Responsible for maintaining a working knowledge of applicable banking regulations and internal procedures as related to the function of the job.
    • Ability to work independently and with little supervisory oversight.
    • Review and investigate suspicious activity using fraud detection systems. The Fraud

    Investigator is responsible for determining any action required to prevent and/or recover fraud losses, which includes creating cases, analysis, documentation, follow-up, and hand-off to internal partners. The Fraud Investigator is responsible for documenting cases per department procedures.

    • Communicate across various levels inside of the organization. In addition to internal communication, the Fraud Investigator is responsible for initiating communication with clients, law enforcement, and other agencies as needed.
    • Reviews, investigates, and reports to the VP, Fraud Operations Officer when possible criminal activity is indicated within one or more banks.
    • Reports to the VP, Fraud Operations Officer when alerts are not generated for fraudulent situations.
    • Acts as back up to the Fraud Specialist for duties as assigned.
    • Assists in the development of manuals and supporting documentation to accomplish tasks/duties inherent in the position.
    • Provides prompt, courteous, and excellent service to internal and external clients at all times.
    • Maintains a positive, good working relationships with all QCRH and bank employees.
    • Proactively volunteer in the community to strengthen community awareness and our reputation.

    QUALIFICATIONS:

    • High School diploma with one to two years additional training in banking or related course work. Some college or relevant work experience is preferred.
    • Three to five years of experience in the financial institution industry with emphasis in areas related to Risk, BSA/AML, or fraud investigation is preferred.
    • Ability to work independently with little supervision.
    • Strong organizational, time management, decision making and analytical skills in fast- paced environment.
    • Excellent communication skills with clients, internal staff, both personally, via telephone and email. This includes the ability to create concise summary of events related to case documentation.
    • Ability to interpret and analyze basic financial information.
    • Capable of exercising discretion, applying common sense, and using independent judgment along with managing and maintain confidential information.
    • Ability to be available for work daily and extended hours as necessary. This includes attending seminars and infrequent travel to other Bank locations as necessary.
    • Strong PC knowledge with the ability to operate Microsoft Office applications as well as

    Bank specific software applications and FISERV applications.

    Job Type: Full-time

    Pay: From $21.09 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Professional development assistance
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Work Location: In person

  • 9 Days Ago

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Commercial Credit Analyst
  • Assemblies Of God Credit Union
  • Springfield, MO FULL_TIME
  • The Assemblies of God Credit Union (AGCU) is seeking a Credit Analyst who is ready to take the next step in their career in an established, growing and thriving organization. If you're like most peopl...
  • 6 Days Ago

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Fraud & Security Specialist
  • Southwest Missouri Bank
  • Carthage, MO FULL_TIME
  • JOB SUMMARY: Serve as the contact for internal and external customers to resolve fraud and security situations. Works closely with management, notifying them of any reporting or compliance requirement...
  • 1 Month Ago

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Credit Analyst
  • Old Missouri Bank
  • Springfield, MO FULL_TIME
  • Job Summary The Credit Analyst is responsible for reviewing and interpreting credit and financial statements for current and potential borrower and making recommendations regarding the extension of cr...
  • 10 Days Ago

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Credit Analyst
  • QCR Holdings, Inc.
  • Springfield, MO FULL_TIME
  • Guaranty Bank is looking for a Credit Analyst I to join our Credit department! This individual will be responsible for providing support to the Loan Officers by performing a variety of administrative,...
  • 16 Days Ago

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Credit Analyst
  • Guaranty Bank
  • Springfield, MO FULL_TIME
  • Guaranty Bank is looking for a Credit Analyst I to join our Credit department! This individual will be responsible for providing support to the Loan Officers by performing a variety of administrative,...
  • 16 Days Ago

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0 Credit Card Fraud Investigator jobs found in Springfield, MO area

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Mergers & Acquisitions Analyst
  • Jack Henry & Associates
  • Springfield, MO
  • At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit...
  • 3/29/2024 12:00:00 AM

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Assistant Manager, Sales
  • American Freight Inc.
  • Springfield, MO
  • ** Assistant Manager, Sales** **Job Category****:** Sales **Requisition Number****:** ASSIS04835 Showing 1 location **Jo...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - West Springfield
  • Tower Loan
  • Springfield, MO
  • **Customer Service Representative - West Springfield** **Department:** Operations **Office:** West Springfield **Locatio...
  • 3/28/2024 12:00:00 AM

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Youth Services Specialist (Service Coordinator)
  • State of Missouri
  • Springfield, MO
  • Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working wi...
  • 3/27/2024 12:00:00 AM

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Field Property Claims Adjuster
  • Liberty Mutual Group
  • Springfield, MO
  • You are here: / US,Springfield-MO,Field Property Claims Adjuster **Field Property Claims Adjuster** **Field Property Cla...
  • 3/27/2024 12:00:00 AM

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Nights & Weekend Cashier
  • Kwfc Radio Station
  • Springfield, MO
  • ****Nights & Weekend Cashier**** **Posted:**August 2, 2021 (posted 12 days ago) **Industry:** **Type:** **Location:**, (...
  • 3/27/2024 12:00:00 AM

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PLS Springfield Mfg Slry - Administrative Specialist Accounting
  • Alltrista
  • Springfield, MO
  • Job Description Job Description Alltrista Plastics LLC, formerly known as Jarden Plastic Solutions, is a subsidiary of J...
  • 3/26/2024 12:00:00 AM

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Automotive Customer Service Advisor
  • Pep Boys Inc
  • Springfield, MO
  • **** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 116933 **Catego...
  • 3/26/2024 12:00:00 AM

Springfield is the third-largest city in the state of Missouri and the county seat of Greene County. As of the 2010 census, its population was 159,498. As of 2017, the Census Bureau estimated its population at 167,376. It is the principal city of the Springfield metropolitan area, which has a population of 462,369 and includes the counties of Christian, Dallas, Greene, Polk, Webster. Springfield's nickname is "Queen City of the Ozarks" and it is known as the "Birthplace of Route 66". It is home to three universities, Missouri State University, Drury University, and Evangel University. Springf...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Fraud Investigator jobs
$32,191 to $46,185
Springfield, Missouri area prices
were up 1.3% from a year ago