Credit Card Fraud Investigator, Sr. jobs in Akron, OH

Overview

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members.

Concora Credit is guided by a single purpose: to help non-prime customers do more with credit.

Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more.

As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More!

We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Join the nation’s leader in second-look finance servicing as our Sr. Salesforce Developer!

The impact you’ll have at Concora Credit:

We’re seeking a talented Sr. Salesforce Developer to help deliver our next-generation software solutions. An ideal candidate is a forward and innovative thinker, experienced with transformative projects with a successful track record of working collaboratively in cross-functional teams. The ability to thrive within our Agile framework, combined with a commitment to continuous improvement is essential. A delivery focus with experience in development practices who can present different solutions/approaches to solve problems. Practical real-world experience building quality robust scalable solutions coupled with the ability to share and learn from your teammates is key to success.

Responsibilities

As our Sr. Salesforce Developer, you will:

• Design and develop custom solutions and applications on the Salesforce platform. (Service-cloud, Experience-cloud, etc.)
• Integrate Salesforce with other enterprise applications and systems.
• Build and maintain Salesforce customizations including but not limited to custom fields, validation rules, workflows, custom objects, and Apex code.
• Perform data migrations and manage data quality in Salesforce.
• Deliver high-quality, efficient, scalable, and reusable code always protecting customer privacy and confidentiality.
• Be responsible for the quality of the code delivered.
• Be an active team member partnering within the Scrum team to deliver tasks on schedule.
• Consult with product owners in the definition, design, and planning new and updated features.
• Extend existing system functionality based on user requirements; analyzing code to identify areas for modification while maintaining and supporting existing products.
• Bring industry best practice test, debug, and support experience to the team.
• Provide input on all aspects of support and development of the products you support.
• Partner with teammates to ensure cohesive, usable, quality solutions are produced.
• Produce complete and coherent documentation.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• Salesforce Developer Certification (Platform Developer I or II) is a requirement.
• 5 years of experience in Salesforce Sales & Service Cloud development practices, including Apex, Visualforce, and Lightning.
• Professional experience implementing Lightning Application using VS Code, SFDX, Apex classes, Triggers, Visualforce, Force.com IDE, LWC, SOQL, SOSL.
• Strong understanding of Salesforce configuration, data model, security model, and other platform features.
• Experience integrating Salesforce with external systems using flows, APEX, APIs, and web services.
• Knowledge of Salesforce integration tools such as MuleSoft is a plus.
• Proficiency with Salesforce development tools, including Salesforce DX, Visual Studio Code, and Git.
• Professional experience with CI/CD Pipeline systems like ADO, Jenkins, Octopus, SonarQube, and Terraform is a plus.
• Experience in Call Center, Finance, or HR applications is a plus.
• Excellent written and oral communication skills are required.
• 4-year degree in computer-related field or equivalent experience in computer systems desired.

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit Is an equal opportunity employer (EEO).