Credit Card Fraud Investigator, Sr. jobs in Boston, MA

We are currently looking for a professional Counselor for a Debt Management and Reverse Mortgage Housing Counselor position at our Woburn-based HUD Approved Non-Profit Housing Counseling Branch Location.

The position involves counseling and educating consumers on reverse mortgage loans and debt management alternatives.

Becoming a Certified Credit Counselor FHA HECM Counselor HUD Counselor is required and training is provided.

The regular hours are 9:00 am and 6:00 pm Eastern Standard Time 8 hours per day.

This job is full time.

The job entails providing extraordinarily compassionate active listening, providing completion of tasks timely and being extremely attentive to detail, and other duties as assigned.

Required Education and/or Experience:
- High School Diploma or higher-
- Computer literacy, Using a VPN, Computer Safety
- Google Products
- and operating a cloud based phone system
Former mortgage, insurance, real estate, credit counseling or loan processing experience is a plus.

Summary of Tasks:
Financial Communications
Fulfill the Mission of the Company
Convey vast product knowledge

Benefits after the introductory period, full time staff may enjoy these benefits
- Paid Personal Time Off
- Medical Insurance Stipend
- Paid Training, Paid Certification
- 401K with 100% match on the first 4% (tiered)
- Employee Assistance Plan

If you are bilingual please let us know, however, it is not required for this position.

This position is for work from the office.

If interested in this position email us your resume with references.

You will be emailed a skills test and application link after we receive your resume.

EOE

We qualify as a 501c3 Nonprofit Organization, a Public Service Loan Forgiveness Qualifying Employer.

Pay Frequency:

• Bi weekly

Schedule:

• Monday to Friday (flexible)
• Day shift
• 8 hour shift

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid sick time
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person