Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION:
Perform teller, new account and vault teller duties at various offices. Process currency/coin/checks presented to the credit union for deposit, withdrawal, loan payments, etc. Work in various offices on varying days. Follow credit union policies and procedures and verify proper identification. Cross sell credit union services.
ESSENTIAL JOB FUNCTIONS
5. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Reports To: Teller Manager
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Incumbent must have minimum of two (2) years prior experience in financial institution in teller area OR one (1) year in financial teller area and one (1) year comparable experience in decision making and cash handling. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to work station for extended periods of time; ability to lift up to 50 lbs; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction. Must be able to drive a vehicle and have a valid drivers license in order to travel to other locations as scheduled or needed.
EQUIPMENT SKILLS
Calculator, copy machine, Currency Counter, Teller Cash Machines, cash advance terminal, and personal computer with windows environment.
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