Credit Card Operations Clerk jobs in Eugene, OR

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Interviews: will be scheduled within two weeks after the application deadline.

Who we are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role directly affects the people in our community who come to the court to have their cases resolved. We need staff who want to have direct impact in their communities, value OJD's efforts to remove barriers to access justice services and enjoy a high level of customer service and interaction with the public.

We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and past lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.

Benefits to you

Location Highlights

is a charming city situated along the Coquille River. The area is known for its rich history, beautiful landscapes, and friendly community. The area got its name from the Coquille Native Americans that inhabited the area prior to the 1800’s. The city is located in central Coos County and offers many recreational activities, such as fishing, kayaking and wildlife viewing opportunities. It’s 22 miles from the Oregon Coast and to the south is Myrtle Point and to the north is Coos Bay (Coos County’s largest city).

Position Highlights

The is hiring a Court Clerk (Court Operations Associate).

In this role…

Much of your day is spent providing moderate to complex clerical support to judges, court administration or in a courtroom processing legal documents or records, (both hard copy and electronic documents). You will both create case documents and review documents filed with the court for accuracy and completeness. You will determine what actions, if any, are the next steps on certain case types. You enter information into a computer in real-time using a variety of software and equipment. You may process cash and other monetary transactions by crediting people’s accounts, generating receipts for payments made, and handling financial information. The courtroom work is fast-paced and involves frequent distraction or interruption, while you use a computer, audio recording software, virtual meeting software, and other courtroom equipment.

You will have frequent interaction with judges, attorneys, parties to cases, and to many people who are facing very challenging life circumstances or stressful situations while providing customer service in person at a public service counter, or over the phone. You will use established policies and procedures to perform your work, while also ensuring statutory requirements – including strict timelines – are met. Most importantly, you will be part of our justice system that provides access to justice services to our community and ensures peoples’ cases are heard impartially and in a timely manner.

Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by .

Application Process

Instructions for Cover Letter and Work History/Resume

Cover Letter

Work History/Resume

OR

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have at least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.

AND

Possession of a high school diploma or equivalent.

OR

Any combination of equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

Working Conditions

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, .

Employee Benefits
to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .

Questions and Support

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.