Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Incumbent must be located in the Oklahoma City, OK metropolitan area.
Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.
Exempt: No
Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit here .
Summary:
SUMMARY: Under the direction of the assigned supervisor/manager, the Arvest Credit Card (ACC) Processor is instrumental in the consumer and commercial credit card processing, report production, and compliance for the bank. The incumbent works with customers, Arvest Commercial Bankers, lenders, and agent bank contacts to answer questions and collect data as requested by the underwriters. The incumbent must maintain a thorough knowledge of bank products and services including pricing, bank policies and federal regulations. The ACC Processor assists in meeting team Service Level Agreements (SLA) and maintains a working knowledge of departmental procedures, policies, and forms.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
TEAM ACCOUNTABILITIES:
Responsibilities:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
OTHER SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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