Credit Card Operations Clerk controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or its equivalent. Additionally, Credit Card Operations Clerk typically reports to a supervisor. The Credit Card Operations Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
Dirigo Federal Credit Union is a profitable and fast-growing community credit union headquartered in Lewiston, Maine. We currently have an exciting opportunity for a Deposit Operations Manager in our Lewiston Office. We are seeking a dynamic, self-motivated, career-minded professional with the vision, passion, and ability for exceeding the expectations of our member-owners. The Deposit Operations Manager directs eBranch and Deposit Operations activity to meet established goals for service, productivity, and quality of work. To ensure members and potential members receive fast, courteous, and accurate service through all digital channels. Ensures accurate and timely completion of all Deposit Operations functions. Directly responsible for development of performance metrics and related reporting involving eBranch activity and Deposit Operations functions. Contributor to the development of strategic initiatives and related departmental goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Directs daily operations of the eBranch and Deposit Operations and supervises employees; hire, train, coach, assign, develop, discipline, conducts performance appraisals and recommends salary adjustments and/or promotions.
2. Effectively plan, organize, direct, analyze, and evaluate staff and processes to solve business issues and to develop solution oriented recommendations.
3. Provide advice, counseling, and solutions through staff and directly to member inquiries.
4. Work with managers, staff, and other employees to meet members’ needs in a responsive, efficient manner across department/branches.
5. Responsible for all regulatory compliance within the eBranch and Deposit Operations.
6. Identifies and takes action to improve the department's operating methods and procedures, which will be documented by written policies and procedures.
7. Maintain accurate statistical records of department activity and relevant information through reporting.
8. Work collaboratively in the development of strategic initiatives and credit union goals.
9. Perform other job related duties as assigned.
Requirements
QUALIFICATIONS NEEDED FOR POSITION:
Education Requirements: The following education/experience requirements are considered essential:
** All requirements and skills are considered to be essential, unless otherwise indicated. **
WHAT WE OFFER:
Competitive compensation, based on experience, plus a generous benefits package.
• 401(k) with matching program.
• Health Insurance with employer provided HSA contributions.
• Life Insurance.
• Dental Insurance
• Vision Insurance
• ST/LT Disability Insurance.
• Paid Time Off.
• Paid Holidays.
• Tuition Reimbursement
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