Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION:
Perform teller, new account and vault teller duties at various offices. Process currency/coin/checks presented to the credit union for deposit, withdrawal, loan payments, etc. Work in various offices on varying days. Follow credit union policies and procedures and verify proper identification. Cross sell credit union services.
ESSENTIAL JOB FUNCTIONS
5. All other duties as assigned.
RELATIONSHIPS AND CONTACTS
Reports To: Teller Manager
Contacts: Frequent contact face to face or by telephone with members and some contact with other departments.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Incumbent must have minimum of two (2) years prior experience in financial institution in teller area OR one (1) year in financial teller area and one (1) year comparable experience in decision making and cash handling. Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude.
PHYSICAL REQUIREMENTS
Position involves wrist/hand manipulation; restriction to work station for extended periods of time; ability to lift up to 50 lbs; ability to bend, stoop and reach overhead. Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. May be required to stand for extended periods of time. Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction. Must be able to drive a vehicle and have a valid drivers license in order to travel to other locations as scheduled or needed.
EQUIPMENT SKILLS
Calculator, copy machine, Currency Counter, Teller Cash Machines, cash advance terminal, and personal computer with windows environment.
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