Credit Card Operations Clerk, Sr. jobs in Hialeah, FL

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Card Services Specialist
  • Keys Federal Credit Union
  • Key West, FL FULL_TIME
  • Position Summary

    The Card Services Specialist is responsible for monitoring internal and external systems for all card programs, performs a variety of clerical, data entry and administrative duties related to our debit and credit card program. Assists both internal and external members with card related issues across all platforms and systems. Monitors and analyzes suspicious activities on account holders cards/accounts to minimize loss exposure.


    Duties and Functions Essential to the Successful Performance of the Job:

    Management reserves the right to add or change duties listed.


    • Provide excellent member service to all internal, external, and potential credit union members.
    • Enter new debit and credit card applications, issue credit card plastics, update credit/debit card limits, set up and cancel auto pays, process balance transfers, process credit card payment reversals and other monetary adjustments, establish and maintain appropriate files and records on member accounts.
    • Process new, lost/stolen and replacement debit cards, credit cards and Home Equity Line of Credit (HELOC) cards.
    • Monitor and analyze suspicious activities on account holders' debit cards, credit cards, HELOCs and Instant Issue for potential fraud or risk to minimize loss exposure. Take action as needed, including contacting members.
    • Process and respond to fraud and disputes claims according to the regulations and internal procedures.
    • Support branch personnel with questions regarding debit/credit cards, including card activities, card statements, disputes, and monetary adjustments.
    • Function as a guide for Branches in regard to Instant Issue troubleshooting and questions.
    • Assist our members with account inquiries, problems, adjustments, and changes by telephone, e-mail, or correspondence.
    • Comply with all department and credit union policies and procedures.
    • All other duties as assigned.







    Minimum Job Requirements:


    Education:

    · High school diploma or general education degree (GED)

    Experience:

    · One to three years of similar or related experience.

    · Experience working in a financial institution (preferred).

    Specific Skills:

    · Proficiency with computers

    · Excellent communication and interpersonal skills.

    · Strong organizational skills with attention to detail and accuracy.

    · Ability to navigate multiple technologies while staying engaged with members

    · Able to sit for an extended period of time

    · Strong member focus with the ability to have detailed conversation with our members

    · Ability to document member account activities thoroughly and concisely

    · Ability to effectively prioritize work

    · Ability to approach problems logically and with good judgement to ensure appropriate outcome

    Specialized Knowledge, Licenses, Etc.:

    · Proficient in PSCU software and FSP (preferred).



    Supervisory Responsibility, if any

    None


    This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


    Keys Federal Credit Union expects that its employees will conduct themselves with the highest ethical standards. The Credit Union also expects its employees to conduct business in accordance with all Bank Secrecy Act, anti-money laundering and other regulatory laws. Information security and confidentiality of member information are of the utmost importance to the Credit Union. Employees shall not knowingly provide assistance to individuals who attempt to violate or avoid these laws or the Credit Union's policies.

  • Just Posted

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Child and Youth Program Operations Clerk (SAC)
  • Navy MWR Key West
  • Key West, FL FULL_TIME
  • Summary Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitne...
  • 12 Days Ago

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Operations (Warehouse) Clerk - SSMG - Greco - US
  • Sysco
  • Medley, FL FULL_TIME
  • Company: US1490 North Star Seafood, LLCZip Code:33178Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: COMPENSATION INFO...
  • 2 Months Ago

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Team Member - 10190
  • Pollo Operations, Inc.
  • Hialeah, FL PART_TIME
  • Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will n...
  • 23 Days Ago

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Assistant Manager - R5D21 - Hialeah/North Miami
  • Pollo Operations, Inc.
  • Hialeah, FL FULL_TIME
  • Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will n...
  • 25 Days Ago

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Senior Credit Analyst
  • RightHIRE Staffing Solutions
  • Key West, FL FULL_TIME
  • Company DescriptionOne of our Banking Clients in Key West, FL is seeking a Sr. Credit Analyst, Direct Hire $65K/year.RightHIRE is a full-service staffing company in Doral that specializes in administr...
  • 15 Days Ago

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0 Credit Card Operations Clerk, Sr. jobs found in Hialeah, FL area

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Chief Operating Officer
  • Selby Jennings
  • Miami, FL
  • Our client is a leading private equity real estate firm with a strong track record of successful investments and a commi...
  • 3/28/2024 12:00:00 AM

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Chief Operating Officer
  • Selby Jennings
  • Miami, FL
  • Our client is a leading private equity real estate firm with a strong track record of successful investments and a commi...
  • 3/28/2024 12:00:00 AM

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Chief Operating Officer
  • SH Hotels & Resorts
  • Miami, FL
  • About YOU: Embark on a transformative journey with us as we pave the way for the future of hospitality, extending our re...
  • 3/28/2024 12:00:00 AM

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Executive Administrative Assistant & Operations Support
  • Atlantic Coast Automotive
  • Miami Lakes, FL
  • Job Description Job Description Basic Job Summary: The job position would work directly for the CEO of a large automotiv...
  • 3/28/2024 12:00:00 AM

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Chief Operations Officer (COO)
  • Preipo
  • Boca Raton, FL
  • The Chief Operations Officer (COO) is pivotal for our rapidly growing fintech company, responsible for the effective man...
  • 3/26/2024 12:00:00 AM

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Chief Operating Officer
  • SH Hotels & Resorts
  • Miami, FL
  • About YOU: Embark on a transformative journey with us as we pave the way for the future of hospitality, extending our re...
  • 3/25/2024 12:00:00 AM

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Chief Operating Officer
  • Brightline Holdings, LLC
  • Miami, FL
  • At Brightline, we believe in creating meaningful connections through exceptional travel experiences. We operate at the i...
  • 3/24/2024 12:00:00 AM

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Regional Branch Operations Officer
  • Banesco
  • Miami, FL
  • Job Title Regional Branch Operations Officer Banesco USA is seeking a Regional Branch Operations Officer for our South F...
  • 3/24/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$41,412 to $52,265
Hialeah, Florida area prices
were up 2.9% from a year ago