Credit Card Operations Clerk, Sr. jobs in Minneapolis, MN

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Sr. Credit Card Ops Specialist
  • MidWestOne Bank
  • Osceola, WI FULL_TIME
  • Overview

    *Open to any location in Twin Cities footprint*

     

    At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

     

    This position is an intermediate-level role for the department. The Sr. Credit Card Operations Specialist is responsible for the day-to-day operations and accounting of the department with customer-centric care being at the core of their performance strategy. Through the practice of pre-defined service standards, this position’s focus is systems support, reconciling accounts, serving customers, preparing reports, and monitoring processes to ensure we are providing a strong customer experience.

    Responsibilities

    • Serves as a liaison with credit card vendors, along with management, completes necessary paperwork for system updates and troubleshoots system-related issues.
    • Monitors system-generated reports and reconciles transactions posting to checking and general ledger accounts for the department. This includes identifying, researching, and clearing of discrepancies in a timely manner.
    • Conducts time-sensitive maintenance relating to consumer and business customer requests, including the posting and handling of payments, with accuracy. Obtains necessary information to complete customer files as required by policy and regulation.
    • Proactively monitors card disputes and/or fraud claims ensuring the timely and compliant delivery of services from third-party dispute resolution vendor.
    • Identifies and analyzes service issues, resolving them to the customer’s satisfaction in accordance with bank-wide and department standards. Uses all resources to escalate and resolve complex issues.
    • Addresses, research, and responds to customer complaints, documenting the resolution per Bank’s policy.
    • Prepares, distributes, and submits (when applicable) monthly and quarterly reports to team members and credit card vendors.
    • Represents the bank in a professional manner. Communicates effectively in verbal and written communications.
    • Serves as backup to Lead Credit Card Services Specialist.
    • Additional duties as assigned

     

    The Perks!

    • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
    • Career development and continuous learning opportunities
    • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
    • 100% vested 401(k) Retirement Plan with company match
    • Medical, Dental, and Vision insurance
    • Flex spending plan & Health savings accounts with employer contribution
    • Student Loan Debt Reduction Program & Tuition Assistance Plan
    • Employee Stock Ownership Plan
    • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
    • Employer provided long term and short term disability insurance
    • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
    • Wellness Program
    • Free banking services and other financial services discounts
    • Take Your Dog to Work Day in June
    • Employee Rally Day- a day of celebration and recognition!

    Qualifications

    • Associates degree or equivalent combination of education and related work experience
    • Three to five years of banking experience preferred.
    • A working knowledge of credit card issuance programs.

     

    We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

     

    Now that you know more about us and the position, next step is for you apply so we can learn about you!

  • 1 Month Ago

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Sr. Credit Card Ops Specialist
  • MidWestOne Bank
  • Forest, MN FULL_TIME
  • Overview *Open to any location in Twin Cities footprint* At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The ...
  • 2 Months Ago

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Shipping Clerk
  • CPI Card Group
  • Roseville, MN OTHER
  • Overview Regular shifts you can count on! Light manufacturing in a clean, temperature-controlled environment! HERE ARE JUST A FEW OF THE REASONS YOU WILL LOVE IT HERE Generous Time Off Superior benefi...
  • 2 Months Ago

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Complaints Research Analyst - Credit Card and Merchant Services
  • Advocate Aurora Health
  • Minneapolis, MN FULL_TIME
  • Title: Complaints Research Analyst- Credit Card and Merchant ServicesLocation: Charlotte, NCFt. mill, SCPhoenix, AZDes Moines, IAMinneapolis, MNDuration: 12 monthsBenefits on offer for this contract p...
  • Just Posted

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Sr Finance Business Partner
  • Farm Credit Council
  • Mankato, MN FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position works ...
  • 4 Days Ago

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Sr Technical Engineer Platform
  • Farm Credit Council
  • Mankato, MN FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. Position Overview: This position serves...
  • 25 Days Ago

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0 Credit Card Operations Clerk, Sr. jobs found in Minneapolis, MN area

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Operations Administrator
  • Marvin
  • Saint Paul, MN
  • The Operations Administrator is responsible for supporting the operations team with non-customer facing administrative t...
  • 3/28/2024 12:00:00 AM

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Restaurant / Entertainment Operations Manager
  • Bowlero Corp
  • Minneapolis, MN
  • Overview: Pay Range: $55,000 - $65,000 yearly Imagine your ideal job. Now add bowling. And arcade games. And parties eve...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep>
  • Americold
  • Lakeville, MN
  • Americold - 30240 [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all custo...
  • 3/27/2024 12:00:00 AM

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General Manager
  • The Military Veteran
  • Minneapolis, MN
  • Title: Operating Executive Reports to: Co-President Location: Minnesota The Company Our client is a leader in home care ...
  • 3/25/2024 12:00:00 AM

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Assistant Meat Manager
  • Restaurant Depot LLC
  • Minneapolis, MN
  • Position Title: Assistant Meat Manager Department: Meat Supervisor: Meat Manager FLSA: Full-Time, Hourly, 8-10 hour shif...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Medica USA
  • Hopkins, MN
  • Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Job Summary We are seeking a Custo...
  • 3/24/2024 12:00:00 AM

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Franchise Operations Coach (Minnesota/Iowa)
  • The Wendy's Company
  • Minneapolis, MN
  • Overview: When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our ap...
  • 3/24/2024 12:00:00 AM

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Senior Designer
  • Maud Borup Inc
  • Minneapolis, MN
  • Job Description Job Description Company Summary We create seasonal and everyday sweets, snacks, and food gifts for retai...
  • 3/24/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$45,673 to $57,643
Minneapolis, Minnesota area prices
were up 1.4% from a year ago