Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Overview: The Credit Card Supervisor is responsible for assisting overseeing the daily operations of the department; focusing on member service standards, meeting organizational goals, and maintaining positive and professional relationships with members, peers, staff, and vendors. Develop and implement new plans and procedures to enhance operating efficiency. Responsible for assisting in short-term and long-term service delivery and business objectives for the department. The department functions consist of all Debit Card and Credit Card programs including claims ,escalated disputes , settlement of transactions and managing rule platforms
Responsibilities:
Specific duties include, but are not limited to, the following:
Requirements:
Competencies:
Why you’ll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:
Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.
Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.
Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.
Teamwork – You’ll work to achieve common goals as part of ONE TEAM.
Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.
Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.
We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Municipal Credit Union (MCU) is an Equal Opportunity Employer.
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.