Credit Card Operations Clerk, Sr. jobs in New Bedford, MA

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Deposit Operations Associate
  • New Bedford Credit Union
  • New Bedford, MA FULL_TIME
  • POSITION TYPE/EXPECTED HOURS OF WORK

    Full-time, non-exempt (40 hours weekly)


    SUMMARY/OBJECTIVE
    Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence. Responsible for executing timely and accurate member-account/electronic service-related administrative duties and services.

    ESSENTIAL FUNCTIONS
    • Process account updates and service requests such as change of address, check order requests, stop payments, direct deposit, and automatic transfer requests.
    • Issue plastic cards; verify applications; verify qualifications; process plastic card orders; maintain plastic card manager system.
    • Send appropriate member communications regarding account updates, certificate of deposit notices, safe deposit billing, etc.
    • Process Federal Reserve return checks
    • Verify and process un-posted share draft and ACH items
    • Collect, organize & review new/closed account cards including BSA reviews.
    • Complete maintenance on all renewing CDs, new CDs and closed CDs.
    • Search for new Social Security verifications and complete.
    • Post member related and financial transactions for the Finance Department.
    • Process returned mail, and flag related account with an alert.
    • Review Wydocs for any Account Servicing documents and complete.
    • Review Daily Account Servicing folder on the Share Drive for Branch member forms and complete.
    • Answer member-related inquiries and resolve member-related issues.
    • Process credit card applications; perform electronic balance transfers; process credit increase approvals; verify network response codes; identify good/bad transactions.
    • Monitor reports as required for the department; identify report issues as needed; seek resolution as needed such negative balance report, kiting report, New Account Report, Closed Account Report, Reg GG Report, red flag address change, E-funds report/release. Etc.
    • Process Online Banking Check Free Bill Pay, E-Statements, Mobile Banking, and Audio Response requests. Address problems as needed.
    • Process payroll deductions.
    • Review negative accounts with Supervisor and with approval close necessary accounts.
    • Complete bi-monthly Committee to Elect audit report and upload
    • Process verification of deposit requests.
    • Place changes on member accounts as applicable.
    • DNE – holds. Alerts, processing letters.
    • Process, update & settle levies & track on spreadsheet.
    • Track and monitor due diligence forms – and update risk ratings accordingly
    • File appropriately all member related documents.
    • Compliance with the Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR and Monetary Instrument Log, Member Identification Program, member due diligence, identifying high risk accounts, reporting suspicious activities to Supervisor or BSA Officer.


    QUALIFICATIONS
    • High school graduate or GED.
    • Minimum of two (2) years of customer service experience is required.
    • Prior experience working in banking or finance is preferred, but not required.
    • Prior call center experience preferred, but not required.
    • Experience in utilizing Fiserv XP2 platform is preferred, but not required.
    • Intermediate skills related to Microsoft Office applications.


    COMPETENCIES

    • Positive, professional business relationships within the credit union.
    • The ability to work independently and take-on additional projects as assigned.
    • The ability to meet deadlines.
    • Strong organizational skills.
    • Excellent oral and written communication skills.
    • A strong commitment to achieving personal growth and success.


    WORK ENVIRONMENT

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to type, file or lift office supplies up to 20 pounds. The employee is frequently required to sit, stand, walk, bend, talk, hear, use hands to finger, handle or feel; and reach with hands and arms.


    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


    NBCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


    Full-time employees are offered a competitive salary commensurate with experience and a comprehensive benefits package including health, dental, short- & long-term disability, term life insurance, AD&D insurance, 401 (k), and tuition assistance.

  • 1 Month Ago

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Member Service Center Operations Lead (Contact Center)
  • People's Credit Union
  • Middletown, RI FULL_TIME
  • You Belong Here People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a gen...
  • 1 Month Ago

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Vice President, Population Health
  • SC-SHN Operations
  • New Bedford, MA FULL_TIME
  • SC-SHN OperationsNew Bedford, MAManagerial/ProfPay Grade: MR00Full-time, Day shift, ExemptReq # 78528 Vice President Population Health This newly formed position reports to the Executive Vice Presiden...
  • 24 Days Ago

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Desktop Support - Portsmouth, Rhode Island
  • Virtual Service Operations
  • Portsmouth, RI FULL_TIME
  • DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-driven...
  • 9 Days Ago

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CRNA- Certified RN Anesthetist
  • SPG Admin Operations
  • New Bedford, MA FULL_TIME
  • SPG Admin OperationsNew Bedford, MAAdvanced PracticePay Grade: APP8Full-time, Day/Evening shifts, weekend & holiday rotation, variesReq # 64601 Certified Registered Nurse Anesthetist Opportunity - Sou...
  • 1 Month Ago

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Clerk
  • Postal Source
  • New Bedford, MA FULL_TIME
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1...
  • 3 Days Ago

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0 Credit Card Operations Clerk, Sr. jobs found in New Bedford, MA area

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Data Entry & Administrative Clerk - Clerical ( Entry Level )
  • Cardis Furniture
  • Fall River, MA
  • Job Description Job Description We are seeking a highly motivated and detail-oriented Data Entry /Administrative Clerk -...
  • 3/29/2024 12:00:00 AM

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Chief Operating Officer
  • JK Executive Strategies, LLC
  • Mashpee, MA
  • Chief Operating Officer Cape Cod, MA JK Executive Strategies is proud to partner with a well-respected community health ...
  • 3/28/2024 12:00:00 AM

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Chief Operating Officer
  • High Point Treatment Center, Inc.
  • New Bedford, MA
  • Chief Operating Officer Program/Location: Southeast Massachusetts Council on Advocacy (SEMCOA) Education/Licensure: Mast...
  • 3/27/2024 12:00:00 AM

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Office Assistant
  • THE WOODS HOLE GROUP INC
  • Buzzards Bay, MA
  • Job Description Job Description We are looking for a master multi-tasker with excellent communication skills and an upbe...
  • 3/26/2024 12:00:00 AM

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Deputy Director of Economic Development
  • Providence County, RI
  • Providence, RI
  • The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide ...
  • 3/25/2024 12:00:00 AM

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Clinical Research Coordinator II
  • University Gastroenterology, LLC
  • Providence, RI
  • Responsibilities/Duties/Functions/Tasks: · Regular communication of study requirements and changes to relevant members o...
  • 3/25/2024 12:00:00 AM

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Seasonal Registration Clerk
  • CareWell Urgent Care
  • Dennis, MA
  • CareWell Urgent Care is seeking a dependable Seasonal Registration Clerk for our state-of-the-art urgent care facility i...
  • 3/25/2024 12:00:00 AM

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Store Manager - 24H400
  • Carters
  • Hanover, MA
  • Employee Type: Regular If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within th...
  • 3/10/2024 12:00:00 AM

New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the sixth-largest city in Massachusetts. New Bedford is nicknamed "The Whaling City" because during the 19th century, the city was one of the most important whaling ports in the world, along with Nantucket, Massachusetts and New London, Connecticut. The city, along with Fall River and Taunton, make up the three largest cities in the South Coast region of Massachusetts and is known for its fishing fleet and accompanying seafood producing industries ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$45,613 to $57,567
New Bedford, Massachusetts area prices
were up 1.6% from a year ago