Credit Card Operations Clerk, Sr. jobs in New Orleans, LA
Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Clerk, Sr. jobs
Credit Card Servicing Team Lead - Operations, Covington, LA
- BankPlus
-
Covington, LA
FULL_TIME
-
At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true.
All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.
General Position Scope:
Providing essential support to the Credit Card Servicing Manager and Credit Card Servicing Department. Assist in leading and supporting the daily operations of the credit card team, ensuring efficient transaction processing, excellent customer service, and adherence to regulatory guidelines.
Duties and Responsibilities:
- Assist the Credit Card Servicing Manager in the day-to-day operations of the Credit Card Servicing Team.
- Complete Transaction Processing and Customer Service including; ensuring timely and accurate processing of credit card transactions, payments, and refunds; handling escalated customer inquiries, complaints, and disputes to ensure prompt and satisfactory resolutions; monitor and process payments; reconcile credit card accounts, research and resolve daily reconciliation issues/outages of department general ledger and DDA accounts; monitor, process, and/or verify all new account setups and maintenance; maintain and archive credit card customer files and daily maintenance requests; report monitoring and distribution; monitor, research, and resolve online customer credit card issues; research and resolve maintenance and monetary exceptions/error and reconcilement outages.
- Assist with special projects related to the credit card servicing department.
- Assist with product development and implementation including; assisting manager in working with marketing, vendors, and operations teams to bring any new credit card product concepts to life; as directed by management, oversee the implementation process as it relates to operations/servicing. Ensuring timely delivery and coordinating testing and quality assurance efforts; supporting management to ensure that all credit card operations products comply with relevant regulatory guidelines and industry standards; implement risk management strategies to safeguard customer data and prevent potential fraud; collaborate with the marketing team to create effective product launch plans and promotional materials; assist in communicating product features and benefits to internal teams and external stakeholders; track the performance of credit card operations products and collect customer feedback to share with marketing and other stakeholders.
- Within compliance and risk management; assist in maintaining compliance with industry regulations and internal policies; work with the team to implement risk management strategies to prevent fraud and protect customer data; assist with credit card fraud monitoring and investigations.
- Assist with process improvement by collaborating with the credit card servicing manager to analyze operational processes and identify areas for improvement and contributing to the development and implementation of process enhancements to increase efficiency.
- Assist with reporting and analysis by assisting manager to generate operational reports and performance metrics for review and analysis and by assisting manager to utilize data driven insights to make informed decisions and propose actionable recommendations.
- Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct.
- Perform any additional duties as requested.
- Participates in the bank’s High-Performance Rewards Connections program.
- Make referrals to the Mortgage Center and Wealth Management.
- Bachelor's degree in business or finance, or a related field (or equivalent experience)
- A minimum of 4 years’ experience in credit card servicing, with 2 years’ experience at team lead or senior representative level
- Strong knowledge of credit card operations including industry regulations
- Excellent organization and multitasking abilities to handle various tasks simultaneously and meet required deadlines
- Excellent communication and interpersonal skills
- Excellent project management skills
- General knowledge of bank compliance regulations as they apply to credit card administration
- Excellent computer experience with Microsoft Office Suite, including Excel, Word, and Outlook. Proficiency in using relevant software and tools for reporting and data analysis
- Analytical mindset with the problem solving capabilities to address operational challenges
- Work outside of regular business hours, as deemed necessary
We maintain a drug-free workplace and perform pre-employment substance abuse testing. - 10 Days Ago
Operations Manager - FHC New Orleans
- Credit Human
-
Orleans, LA
FULL_TIME
- We are seeking an Operations Manager for the Financial Health Centers in New Orleans, Louisiana. The purpose of this role is to operationalize and integrate member service, financial counseling, sales...
- 4 Days Ago
Deposit Operations Clerk
- South Louisiana Bank
-
Houma, LA
FULL_TIME
- South Louisiana Bank Deposit Operations Clerk You must contact the Human Resources Department (Monday - Friday between the hours of 8AM -5PM) if you meet the requirements and wish to be considered for...
- 17 Days Ago
Credit Union Examiner
- National Credit Union Administration
-
Orleans, LA
FULL_TIME
- Job DescriptionCredit Union Examiners plan, conduct, and complete examinations of federally insured and federally chartered credit unions. This includes analyzing credit union data to identify areas o...
- 2 Months Ago
Carhop
- Flavored Operations
-
La Place, LA
FULL_TIME
- Immediate Start Availible -Flexible Schedule -Room for Advancement CASH TIPS DAILY!You are applying for work for a franchisee Flavored Operations of Sonic, not Sonic Corporate, or any of its affiliate...
- Just Posted
Carhop
- Flavored Operations
-
Gramercy, LA
FULL_TIME
- You are applying for work for a franchisee Flavored Operations of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent...
- 1 Day Ago
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0 Credit Card Operations Clerk, Sr. jobs found in New Orleans, LA area
Receptionist *100% Employer-Paid Insurance!*
- Flexicrew Technical Services (FTS)
-
Metairie, LA
- Job Description Job Description Metairie, Louisiana: Flexicrew Technical Services (FTS) is seeking a professional and or...
- 4/16/2024 12:00:00 AM
Operations Officer
- Gulf Coast Bank and Trust Company
-
Covington, LA
- Job Type Full-time Description Summary The Operations Officer performs Universal Banker duties and oversees day-to-day o...
- 4/16/2024 12:00:00 AM
Assistant Store Manager, Operations - Oakwood Mall 734
- Forever 21
-
Gretna, LA
- Overview: The Assistant Manager Operations reports to and supports the Store Manager in ensuring the store team delivers...
- 4/15/2024 12:00:00 AM
Guest Services Clerk (Seasonal)
- Fair Grounds
-
New Orleans, LA
- Responsibilities: Accounts for all monies, physical inventories, coupons, etc. and reconciles daily cash handling activi...
- 4/14/2024 12:00:00 AM
Enrollment and Eligibility Supervisor - New Orleans, LA
- Conifer Health Solutions
-
New Orleans, LA
- Job Description JOB SUMMARY Responsible for maximizing product performance and value to Tenet Patient Financial Services...
- 4/13/2024 12:00:00 AM
2024-25 Secretary (Elementary)
- Jefferson Parish Schools
-
Harvey, LA
- School Secretary, Elementary Grades MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. Excellent verbal and communica...
- 4/12/2024 12:00:00 AM
Assistant Operations Manager
- Mattress Firm
-
Saint Rose, LA
- Now Hiring! Assistant Operations Manager Is your current job a nightmare? Make it a dream at Mattress Firm®! The Assista...
- 4/11/2024 12:00:00 AM
Senior Kitchen Manager
- BJ's Restaurants
-
Slidell, LA
- Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
- 9/1/2023 12:00:00 AM
About New Orleans, Louisiana
New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States.
New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$41,457 to $52,325
New Orleans, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago