Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
PRIMARY FUNCTION:
The Collections Clerk position is responsible for moving, assigning, and monitoring third party accounts, while supporting Credit Counselors, Management and Credit Counseling team members in the fulfillment of their duties, ensuring that they are leading by example and providing supporting guidance when queried by team members.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of Notre Dame Federal Credit Union in a positive manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties identified below are the essential functions of the position and other duties may be assigned.
NON- ESSENTIAL DUTIES & RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
No requirement.
PERFORMANCE STANDARDS:
The Collections Clerk must have the ability to follow instructions and perform a wide spectrum of tasks often within short time periods. Uses persistence in daily and weekly collection routines regarding delinquent account identification and follow up. A professional and respectful attitude towards fellow partners and members of the Credit Union is essential to ensure the objectives of the collection function are attained. Professional appearance as well as the ability to effectively communicate with borrowers and fellow partners is required.
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