Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
JOB SUMMARY:
The NOC Technician is part of the Service Desk team. This person is a key part of the team responsible for the ongoing Technical Service Delivery to PFFCU’s Associate’s and our preferred Vendors. This role will be the point of escalation for the PFFCU end users via the service desk portal and NOC phone queue. This position will also assist with documenting NOC team processes, overseeing NOC projects and assisting with monthly reporting for the department.
RESPONSIBILITIES/TASKS:
REQUIRED QUALIFICATIONS:
SKILLS/KNOWLEDGE/ABILITIES REQUIRED:
o Core hours are Monday-Friday 12:00PM – 8:00PM
o Job will require being able to accommodate occasional coverage of NOC rotating shifts. (7AM-3PM, 8AM-4PM, 12PM-8PM)
PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law;
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
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