Credit Card Operations Clerk, Sr. jobs in Utica, NY

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Clerk, Sr. jobs

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Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist
    Location: 231 Hill Road, Rome, NY 13441
    Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience.
    Position is overtime eligible
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
    The Position:
    AmeriCU Credit Union is in search of a Card Resolution Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As Card Resolution Specialist you will:
    • Directly support of the Card Services Department disputes area.in daily and backup duties.
    • Support the administration and operational staff of the Card Services & ATM Department in conjunction with policies and programs that support and further the credit union with the strategic goals and objectives.

    What You’ll Do:
    As a Card Resolution Specialist your primary responsibilities will include:
    • Research, investigate and resolve member-initiated claims for disputes/fraud transaction requests, that include coordinating funds recovery directly with merchants (where possibly) and processor, within regulated guidelines and timetables along with closing out with proper supporting documentation and communication to the member.
    • Input/send claims to our card vendor along with tracking, processing and maintaining status of cases and chargebacks through end of lifecycle, ensuring that we stay within regulated timelines.
    • Ensure clear, concise, and compelling research is logged and documented thoroughly.
    • Maintain a daily case log while meeting all Regulation E, Regulation Z and card/network requirements and chargeback timelines.
    • Maintain thorough knowledge of credit, debit, and PIN operating procedures, be up to date and proficient with Regulation E and Regulation Z policies.
    • Conduct additional research and follow through on more complex cases. (Include Supervisor notification). Investigate member transactions through comprehensive research, including but not limited to review of CCTV video.
    • Assists both internal and external members by providing accurate card information as needed regarding their card account and act as liaison between Credit Union and Credit Card vendor for more complex items to be researched. Works to resolves member complaints regarding incorrect postings, billing discrepancies, etc. Responds to Credit Bureaus disputes for credit cards on the E-Oscar web site.
    • Monitor online dispute program(s) and work with vendors on any updates, changes, testing and/or modifications.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off and a Floating Holiday for your Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 17 Days Ago
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Supervisor, Card Disputes & Risk
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Supervisor, Card Disputes & Risk Location: 231 Hill Road, Rome, NY 13441 $27.11/hr to $33.88/hr , actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in ...
  • 10 Days Ago
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Operations Analyst
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Operations Analyst Location: 231 Hill Road, Rome, NY 13441 $52,855.99 to $66,069.99/year actual rate will depend on experience Position Type: Full Time, Exempt Who Are We? AmeriCU is a not-for-profit ...
  • 26 Days Ago
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Assistant Manager- Sales
  • S_Operations
  • Ogdensburg, NY FULL_TIME
  • Rent A Center Interested in a minimum starting hourly rate of $19-24? JOB PURPOSE: Increase store revenue through sales activities, account management, and providing exceptional customer service. Ensu...
  • 11 Days Ago
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Desktop Support in Clayville, New York
  • Virtual Service Operations
  • Clayville, NY FULL_TIME
  • DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-driven...
  • 1 Month Ago
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AR / Credit Analyst
  • Remet Corporation
  • Utica, NY FULL_TIME
  • JOB PURPOSE: This position is responsible for the daily cash posting and credit management for all North American (NorAm) strategic business units (SBU’s). This includes reviewing all customer orders ...
  • 1 Day Ago
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0 Credit Card Operations Clerk, Sr. jobs found in Utica, NY area

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Cyberspace Operations Officer
  • United States Air Force
  • Rome, NY
  • CONQUERING CYBERSPACE With the constant evolution of todays technology, information and communications can be optimized ...
  • 4/26/2024 12:00:00 AM
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Administrative Assistant
  • Upstate Cerebral Palsy
  • Chadwicks, NY
  • Pay $15.00 - $16.50 an hour The Administrative Assistant is responsible to type and maintain professional correspondence...
  • 4/26/2024 12:00:00 AM
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Facility Operations Assistant 1 (Grounds)
  • SUNY Polytechnic Institute
  • Utica, NY
  • Job Description: The SUNY Polytechnic Institute's Grounds Department performs a variety of work related to the appearanc...
  • 4/26/2024 12:00:00 AM
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Office Assistant 2 (Keyboarding) I NY HELPS
  • SUNY Polytechnic Institute
  • Utica, NY
  • Job Description: This position serves as support staff. This support position carries out the day-to-day administrative ...
  • 4/26/2024 12:00:00 AM
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Fluorescent Penetrant Processor - 2nd Shift
  • CPP- Syracuse
  • Chittenango, NY
  • If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then...
  • 4/26/2024 12:00:00 AM
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Call Center Supervisor
  • CABVI
  • Utica, NY
  • Job Description Job Description CABVI is seeking a Call Center Supervisor to oversee call center operations with and wit...
  • 4/25/2024 12:00:00 AM
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Executive Assistant, Contemporary Music
  • Endeavor Group Holdings, Inc.
  • Madison, NY
  • Who We Are: WME is a leading entertainment agency representing the world's greatest artists, content creators and talent...
  • 4/25/2024 12:00:00 AM
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Price Rite - General Clerk Full Time (PRRC) Salary Range $15.50 - $23/hr
  • Price Rite
  • Utica, NY
  • Job Description Title: PriceRite - General Clerk Description: Job Summary: To maintain a high level of presentation and ...
  • 4/24/2024 12:00:00 AM
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About Utica, New York

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$42,187 to $53,247
Utica, New York area prices
were up 1.5% from a year ago
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