Credit Card Operations Manager jobs in Anchorage, AK

Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Fraud Operations Specialist I, II, III, Senior
  • Global Credit Union
  • Anchorage, AK FULL_TIME
  • Overview

    Reports to: Fraud Operations Officer

     

    Functions Supervised: None

     

    Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.

    Duties and Responsibilities:

  • Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
  • Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
  • Create affidavits and send to branches/members with support documentation.
  • Process inbound mail for Fraud Operations.
  • Locate surveillance and review recorded calls to support investigations.
  • Create and send collection letters to other financial institutions to mitigate loss.
  • Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
  • Perform other duties as assigned.
  •  

    Qualifications

    Education: High school graduate or equivalent.

     

    Creditable Experience in Lieu of Education: Not Applicable

     

    Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.

     

    Tenure: Fraud Operations consists of these non-supervisory titles: Fraud Operations Specialist I, Fraud Operations Specialist II, Fraud Operations Specialist III, Senior Fraud Operations Specialist. Primary responsibilities based on roles: support (Specialist I), case intake (Specialist II), investigations (Specialist III), deep-dive investigations (Senior Specialist). Promotion opportunities are available once performance meets or exceeds expectations.

     

     

    Compensation

    Salary Pay Range:

    • Fraud Operations Specialist I (Category 14): $41,484 - $60,567 annually
    • Fraud Operations Specialist II (Category 13): $44,803 - $66,309 annually
    • Fraud Operations Specialist III (Category 12): $48,387 - $73,549 annually
    • Senior Fraud Operations Specialist (Category 11): $52,258 - $81,523 annually

    Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

     

    In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs.

    Equal Opportunity Employer

  • 1 Month Ago

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Domain Manager
  • Global Credit Union
  • Anchorage, AK FULL_TIME
  • Overview Reports to: Various Functions Supervised: Enterprise Development Technology architecture, analysis, engineering, and practice technologists. Primary Functions: Manage programs, policies, proc...
  • 7 Days Ago

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Service Manager II (Debarr)
  • Credit Union 1
  • Anchorage, AK FULL_TIME
  • Supervision & Staff Development Leads with positivity and passion for Credit Union 1’s core values. Partners with Branch Manager and Human Resources for the effective recruiting, hiring, and performan...
  • 21 Days Ago

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Branch Manager III - Midtown
  • Credit Union 1
  • Anchorage, AK FULL_TIME
  • ESSENTIAL JOB FUNCTIONS: Responsible for planning, development and the overall performance of the branch. Responsible for maintaining quality service ensuring credit union goals and objectives are con...
  • 6 Days Ago

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Branch Manager 2, AVP
  • Nuvision Federal Credit Union
  • Anchorage, AK FULL_TIME
  • The BM II, AVP position typically exists in a large size branch, new branch (denovo), or managing multiple locations, including; Relationship Specialists, Relationship Managers, Branch Team Lead, Assi...
  • 8 Days Ago

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Assistant Branch Manager 1
  • Nuvision Federal Credit Union
  • Anchorage, AK FULL_TIME
  • The Assistant Branch Manager I (ABM I) job typically exists in a small size Branch. Under limited supervision, and within established guidelines, assists the Branch Manager and Retail Service Manager ...
  • 8 Days Ago

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0 Credit Card Operations Manager jobs found in Anchorage, AK area

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Clinical Coordinator- RN
  • ALASKA HEART INSTITUTE
  • Anchorage, AK
  • Job Description Job Description Job Details Job Location Anchorage Clinic - ANCHORAGE, AK Description JOB TITLE: Clinica...
  • 4/26/2024 12:00:00 AM

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Receptionist
  • Rulien + Associates, LLC
  • Anchorage, AK
  • Job Description Job Description A customer service representative that is the first line of contact and assist with our ...
  • 4/24/2024 12:00:00 AM

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Operations Manager
  • Denali Universal Services
  • Anchorage, AK
  • JOB SUMMARY With limited supervision from the Operations Director, the employee assumes a critical role in the company a...
  • 4/24/2024 12:00:00 AM

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Client Controller
  • Rulien + Associates, LLC
  • Anchorage, AK
  • Job Description Job Description Purpose of the Role Maintain client accounting and prepare financial statements for each...
  • 4/24/2024 12:00:00 AM

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WAREHOUSE PICKER I
  • Alaska Mill Feed and Garden Center
  • Anchorage, AK
  • Job Type Full-time Description Job purpose To facilitate all functions pertaining to the warehouse operations. Assumes a...
  • 4/24/2024 12:00:00 AM

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Operations Manager
  • Northwest x Southern Hospitality
  • Anchorage, AK
  • Northwest x Southern Hospitality (NSH) is currently interviewing people for an Operations Manager to be based at one of ...
  • 4/23/2024 12:00:00 AM

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Accountant 3 (PCN 086064)
  • Knewin
  • Anchorage, AK
  • Job Description This recruitment is open to Alaska residents only. The Department of Commerce, Community and Economic De...
  • 4/23/2024 12:00:00 AM

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Director of Residential Services
  • UHS
  • Anchorage, AK
  • Responsibilities Director of Residential Services - Join Our Team at North Star Behavioral Health ***Sign on Bonus Eligi...
  • 4/23/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$80,274 to $123,473
Anchorage, Alaska area prices
were up 2.8% from a year ago

Credit Card Operations Manager in Twin Falls, ID
Manage and co-ordinate operational activities within Retail Payment System, ensuring quality service and effective operations support for all internal and external customers.
December 20, 2019
Credit Card Operations Manager in Seattle, WA
Participate in the review and recommendation of card operations systems and procedures affecting assigned units, co-ordinating system conversions from an operations perspective.
November 29, 2019
Credit Card Operations Manager in New Bedford, MA
The Credit Card Operations Clerk is the individual that interviews credit card applicants to make sure all personal and credit information are correct for the credit report.
February 21, 2020